Now Hiring - SpendHQ - Strategic Account Manager in Lyon, MS

Full description of the position

Strategic Account Manager (EMEA) * About SpendHQ SpendHQ is a fast-growing and dynamic company with an incredible collaborative company culture. Our team is constantly innovating - we invented performance management for procurement and we are a market leader and innovator in spend analytics. We provide procurement teams with the tools they need to drive value for their organization, and we have fun doing it. The SpendHQ SaaS solution has been on the market for over 10 years. Our clients are recognized market leaders from both mid-size organizations and large, multinational corporations. There are 17,000+ SpendHQ users across 500+ global clients. It is thanks to each of our employees that we are where we are today. But we are not stopping here. SpendHQ is taking on new challenges and we look forward to continuing to grow the company and team. * Where would you fit in the team? The Strategic Account Manager role focuses on strengthening relationships with key accounts, driving value through SpendHQ's solutions. It involves collaborating with senior stakeholders to develop long-term strategies, driving revenue growth, ensuring client retention, and managing complex sales processes. The role also influences product strategy to meet client needs. * What does the job entail? * Manage and strengthen relationships with strategic accounts, aligning SpendHQ solutions with client objectives. * Identify and capitalize on growth opportunities like cross-selling and up-selling to achieve revenue goals. * Develop strategic account plans to reach long-term revenue targets. * Identify risks early and build a strong plan to retain customer. * Educate and guide complex clients on best practices for SpendHQ's solutions. * Assist clients in creating ROI cases and executing procurement strategies tailored to their organizational goals. * Lead high-stakes sales cycles and renewal negotiations, ensuring client buy-in. * What skills and experience should you have? * You have 2-3 years of experience in an Account Management or Sales role in a SaaS environment. * You are organized and rigorous. * You have a business-minded approach and enjoy negotiating and spotting opportunities. * You are proactive and autonomous, and you lead the relationship with the client. * Excellent verbal communication skills and the ability to make connections and build relationships with prospects are essential. * You have the ability to quickly learn tools such as CRM * Familiarity with the procurement technology landscape and the industry * A team player mentality and a willingness to help colleagues and collaborate across teams. * You are fluent in English and ideally French. German and Dutch are a plus. * Why do people love working at SpendHQ? At SpendHQ, we are: Stronger Together - Everyone plays an important role at SpendHQ. We deliver more success through shared goals and mutual support. We work diligently to break down silos and collaborate. People Focused - We care about those we work with and those we serve. We strive for strong results, but not at the expense of people. Our Best Every Day - We act with authenticity, integrity, dependability and empathy. We are transparent with clients and each other. We foster an environment full of humble, fun go-getters who approach every day as an opportunity to be their best. Customer Obsessed - Our customers are the reason for our success. We work hard to provide solutions that make their lives easier and help them achieve extraordinary things. Bold in Action - We believe in taking daring moves. We do everything with enthusiasm because we know our work is meaningful. * Where would you be located? This position is based in Lyon (or remotely in UK) and reports to the Director of Account Management SpendHQ has implemented a flexible hybrid work-from-home policy, giving colleagues a great deal of flexibility to organize their work patterns (remote/office). Travel: Once or twice a month, you'll have a business trip to Europe.