Now Hiring - DESIGNMINDS - Account Executive - Major Accounts in Raleigh, NC

Full description of the position

Summary: Manage "Major Accounts" Team to achieve Divisions' sales, order fulfillment, financial results, team member satisfaction and overall customer satisfaction.

• Create and implement the Divisions annual Business Plan.
• Provide leadership and management to support the execution of the Business Plan and a positive work environment to maximize team member satisfaction, growth, and development.
• Tactically, provide day-to-day management and supervision for Project Coordinators, Customer Account Managers and Salespeople.
• Provide procedural leadership for the Team and maintain a positive working relationship with supporting departments. Education and/or Experience:
• Minimum of 8 years combined experience: design, project management in the commercial furniture industry, sales experience preferred.
• Four-year degree in Business Administration or Interior Design from a FIDER accredited university
• 3-5 years of proven, progressive leadership and management skills Primary

Duties and Responsibilities

:

• Create and implement annual FSG Business Plan, FSG Sales Forecast, and customer-specific Account Plans.
• Conduct Executive Reviews for key accounts and building customer relationships through sales and customer-focused activities throughout the year.
• Hire, train, develop, and provide on-going feedback to Project Coordinators, Customer Account Managers and assigned sales staff.
• Evaluate and implement opportunities for expanded services, increased efficiencies, and decreased costs to increase revenue and/or profit margins.
• Develop and document key policies and procedures for how work is to be performed at key accounts. Substantial Department Goals
• Achieve quarterly and Annual sales forecasts.
• Achieve 8.5% or better Team Member Satisfaction Score in annual survey.
• Achieve an average score of 8.5 on returned Customer Satisfaction and Relationship surveys.
• Achieve billable service rate of >80%.
• Keep Quarterly Operating expenses within budget.
• Hold quarterly updates with all direct reports. Supervisory

Responsibilities

: Supervise all Project Coordinators, Customer Account Managers and assigned Salespeople. Job Type: Full-time Pay: $120,000.00 - $150,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Schedule:
• Monday to Friday Supplemental Pay:
• Bonus opportunities
• Commission pay
• Quarterly bonus Experience:
• Commercial Furniture: 7 years (Required)
• Account Management: 3 years (Required) Ability to Commute:
• Raleigh, NC 27610 (Preferred) Ability to Relocate:
• Raleigh, NC 27610: Relocate before starting work (Preferred) Work Location: In person