Now Hiring - DESIGNMINDS - Account Executive - Major Accounts in Raleigh, NC

Full description of the position

Summary: Manage "Major Accounts" Team to achieve Divisions' sales, order fulfillment, financial results, team member satisfaction and overall customer satisfaction. * Create and implement the Divisions annual Business Plan. * Provide leadership and management to support the execution of the Business Plan and a positive work environment to maximize team member satisfaction, growth, and development. * Tactically, provide day-to-day management and supervision for Project Coordinators, Customer Account Managers and Salespeople. * Provide procedural leadership for the Team and maintain a positive working relationship with supporting departments. Education and/or Experience: * Minimum of 8 years combined experience: design, project management in the commercial furniture industry, sales experience preferred. * Four-year degree in Business Administration or Interior Design from a FIDER accredited university * 3-5 years of proven, progressive leadership and management skills Primary Duties and Responsibilities: * Create and implement annual FSG Business Plan, FSG Sales Forecast, and customer-specific Account Plans. * Conduct Executive Reviews for key accounts and building customer relationships through sales and customer-focused activities throughout the year. * Hire, train, develop, and provide on-going feedback to Project Coordinators, Customer Account Managers and assigned sales staff. * Evaluate and implement opportunities for expanded services, increased efficiencies, and decreased costs to increase revenue and/or profit margins. * Develop and document key policies and procedures for how work is to be performed at key accounts. Substantial Department Goals * Achieve quarterly and Annual sales forecasts. * Achieve 8.5% or better Team Member Satisfaction Score in annual survey. * Achieve an average score of 8.5 on returned Customer Satisfaction and Relationship surveys. * Achieve billable service rate of >80%. * Keep Quarterly Operating expenses within budget. * Hold quarterly updates with all direct reports. Supervisory Responsibilities: Supervise all Project Coordinators, Customer Account Managers and assigned Salespeople. Job Type: Full-time Pay: $120,000.00 - $150,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Supplemental Pay: * Bonus opportunities * Commission pay * Quarterly bonus Experience: * Commercial Furniture: 7 years (Required) * Account Management: 3 years (Required) Ability to Commute: * Raleigh, NC 27610 (Preferred) Ability to Relocate: * Raleigh, NC 27610: Relocate before starting work (Preferred) Work Location: In person