Now Hiring - Confidential - Owner/Account Manager in Sevierville, TN

Full description of the position

Owner Account Manager (Vacation Rentals) Location: Sevier County, TN (Not a Remote Position) About the Company We are a hospitality-focused company that values connection--not only with our guests and property owners but within our own team. Our culture is relaxed, collaborative, and growth-oriented, offering an environment where individuality and drive are celebrated. With supportive leadership and a focus on success, we're committed to helping each team member reach their full potential. Position Overview We are currently seeking an experienced and driven Owner Account Manager to join our team. This role serves as the primary point of contact for a portfolio of vacation rental property owners. The ideal candidate will develop a deep understanding of each assigned owner and property, while managing the overall relationship with professionalism and attention to detail. This is an on-site role based in Sevier County, TN. Applicants should reside in or near Sevier, Blount, Cocke Counties, or East/South Knoxville. Key Responsibilities * Serve as the liaison between vacation rental property owners and the company * Monitor and manage owner accounts, property performance, and financial reporting * Review statements and invoices, ensuring accuracy and clarity * Identify trends and proactively address financial or operational issues * Manage projects and resolve concerns efficiently and professionally Qualifications * 3-5 years of experience in account management, preferably within hospitality or vacation rentals * Proficiency with Microsoft Word, Excel, and Google Suite * Strong written and verbal communication skills * Excellent time management and organizational skills * Ability to work both independently and collaboratively * High school diploma required; bachelor's degree preferred * Reliable transportation, current insurance, and a clean driving record What We Offer * Competitive salary * Bonus opportunities * Supportive and inclusive work environment * Opportunities for growth within a thriving company If you're a detail-oriented, proactive professional who thrives in a fast- paced environment and loves building strong relationships--we'd love to hear from you! Job Type: Full-time Pay: $55,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Tuition reimbursement * Vision insurance Schedule: * Monday to Friday Supplemental Pay: * Bonus opportunities Ability to Commute: * Sevierville, TN 37876 (Required) Work Location: In person