Now Hiring - Valley Iron Inc - Inside Sales Representative in Fresno, CA

Full description of the position

Company Overview: Valley Iron is one of the largest independent, family-owned metal service centers in Central and Northern California. Established in 1958, we pride ourselves on forging strong partnerships based on quality, service, and trust. With a commitment to exceptional customer satisfaction and integrity, we continue to lead the steel industry. Job Summary: As an Inside Sales Representative at Valley Iron, you will play a vital role in driving sales and fostering relationships with our customers. The Inside Sales Representative is responsible for maintaining, growing, and servicing new and existing accounts, primarily utilizing voice and electronic communications. Essential Functions: * Perform high-quality customer service, including rapid response to all inquiries of material and processing services. * Encourage customers to purchase additional related products and services. * Support the Outside Sales Representative in qualifying and opening new accounts in the territory. * Provide timely quotes for all customer requests for materials and processing services. * Convert quotes to orders upon customer request and print/dispatch orders for will call, delivery, or processing. * Coordinate outside processing when appropriate. * Review all quotes/orders for accuracy before sending/dispatching. * Assist with customer service issues - errors, damage, etc. * Solicit feedback from customers on products, services, pricing, and overall performance. * Counter sales. * Responsible for processing cash, check, credit card payments, and managing/counting the cash drawer before and after each shift. * Ensure that specialty items have copies, and sales and dispatch counters are cleared/organized as well as tags are dispatched in the correct locations. Delivery, will call, processing, etc. * Monitoring the will call bucket for accumulation of orders to be processed within the hour of customer placing their order and advising the Will Call Supervisor when help is needed to fill orders. * Communicating with Will Call Supervisor on large or special orders that will require more time to pull to ensure they are ready when the customer arrives. * All other duties as assigned. Qualifications: Knowledge, Skills, and Experience: 1. Minimum Education Preferred: High School Diploma 2. Minimum Experience Preferred: 2 years of industrial or retail sales experience. 3. Skills Required: i. Bi-lingual Spanish preferred but not required. ii. Strong customer service skills iii. High energy, strong mathematical skills iv. Strong telephone etiquette and technique v. Excellent oral and written communication skills vi. Attention to detail. vii. Moderate computer skills (Excel and Word) viii. Highly self-motivated ix. General knowledge of carbon steel, stainless steel and aluminum products is a plus. If you are passionate about sales and eager to contribute to a dynamic team at Valley Iron, we invite you to apply today! Join us in making a difference in the steel industry. Job Type: Full-time Pay: $24.00 - $41.00 per hour Expected hours: No less than 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Paid training * Vision insurance Shift: * 8 hour shift * Day shift Experience: * Sales: 1 year (Required) * Customer Service: 1 year (Required) Ability to Commute: * Fresno, CA 93706 (Preferred) Work Location: In person