Now Hiring - Seattle Doors and Closets, LLC - Inside Sales and Customer Service Representative in Santa Clara, CA

Full description of the position

Job Title: Inside Sales and Customer Service Representative Company: One Day Doors and Closets of Bay Area Location: Santa Clara, CA Pay Range: $20 - $25 per hour (Commensurate based on experience and other qualifications) About Us: One Day Doors and Closets is the largest company of its kind in the country, specializing in interior doors, closet doors, and closet organization products and services. We pride ourselves on our exceptional customer service and high- quality products that transform homes efficiently and beautifully. Job Description: We are seeking a motivated and customer-focused Customer Service Representative to join our team. The primary role of this position is to handle inside sales and schedule appointments with homeowners for our range of products and services. Additionally, the role involves communicating and coordinating with customers and various internal teams, including sales, installation, and support. Key Responsibilities: 1. Inside Sales: - Engage with potential customers to understand their needs. - Schedule appointments for in-home consultations and sales meetings. - Follow up on leads generated through various marketing channels. 2. Customer Communication: - Respond to customer inquiries via phone, email, and text/chat in a timely and professional manner. - Provide detailed information about our products, services, and processes. - Address customer concerns and ensure a high level of customer satisfaction. 3. Scheduling and Coordination: - Coordinate and schedule appointments between customers and the sales team. - Communicate effectively with the installation team to ensure smooth and timely service delivery. - Maintain accurate records of customer interactions and appointments in our CRM system. Qualifications: - High school diploma or equivalent; college degree preferred. - Proven experience in a customer service or inside sales role. - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team. - High level of professionalism and a positive attitude. Benefits: - Competitive salary with commission opportunities. - Comprehensive training - Paid time off and holidays. - Opportunities for career advancement within the company. If you are enthusiastic about joining a dynamic team and meet the qualifications outlined above, we invite you to apply by submitting your resume. We are excited to welcome dedicated professionals who share our commitment to excellence at One Day Doors & Closets. One Day Enterprises, LLC. is an equal opportunity employer dedicated to fostering an inclusive workplace environment. Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Supplemental Pay: * Commission pay Work Location: In person