Now Hiring - Standard TV and Appliance - E-Commerce Salesperson in Portland, OR

Full description of the position

Do you enjoy providing friendly, knowledgeable service to customers in a fast- paced retail environment? Are you organized, self-motivated and detail-oriented, particularly when it comes to appliance sales and service? Would you like to be part of a winning team with plenty of opportunities to earn AND grow your career? THEN COME TALK TO US! As the largest locally-owned appliance company, Standard TV and Appliance is searching for an eCommerce Salesperson to meet our growing online sales needs. Job responsibilities include, but are not limited to: * Providing excellent customer service in-person, via email and/or SMS text messages, and telephone. * Converting website traffic into sales via online chat. * Maintaining minimum sales standards as outlined by management. * Maintaining a well-organized, responsible, and positive attitude. * Additional job functions and position qualifications as listed below. Position is full-time PLUS benefits. Salary is based on commission. BENEFITS INCLUDE: * Employee Discount Program on purchases * Health and Dental Insurance * Paid Time Off/Paid Holidays * Stable company atmosphere (over 70 years in business!) * PLUS FUTURE OPPORTUNITIES FOR ADVANCEMENT ESSENTIAL JOB FUNCTIONS: * Greet the customer with a smile and positive attitude. * Provide customer service (treat the customers as your family). * Engage active website visitors within 120 seconds of arriving on our site. * Engage active 'live chat' requests within 15 seconds. * Qualify leads and move conversations offline to phone, text, email and, if possible schedule appointment in retail locations. * Maintain minimum sales standards per Minimum Expectations Addendum. * Maintain accurate knowledge of all product functions, features and benefits sold by Standard TV and Appliance. * Follow the Sales Handbook, Memos and Policies & Procedures. * Dress as per Sales Handbook, including a name tag. * Punctual for shift, should be punched in on or before start time. * Ask the on duty Person-in-Charge (PIC) for assistance if you are not able to close the sale. * Follow up on all bids, SOR reports, "NA" reports, and others as assigned. * Follow up on all customer calls before leaving your shift. * Follow online merchandise and pricing direction from the buying office. * Attend regular sales meeting (as scheduled). * Attend training sessions, Daily, Weekly, Monthly, factory off-site & on-site as required or available. * Prioritize the preservation and protection of JBC Limited, LLC.'s (and all dbas) reputation and public image of integrity. MINIMUM QUALIFICATIONS: * Prior work experience offering friendly customer service in a fast-paced work environment. * Must be detail-oriented; possess good organizational and appliance product knowledge skills. * Excellent telephone etiquette. * Fluency in English (written & verbal). * Basic computer skills and experience. * Ability to work a flexible schedule, i.e. Saturdays and/or Sundays until 10:00 p.m. * Ability to follow merchandise directions, a plan to sell. * Ability to lift 50lbs (assist in loading Appliances). * Working knowledge of appliance hook up instructions. * Ability to accurately calculate gross margins from cost reports. * Ability to work positively in a team environment. * Ability to work in a fast-paced environment and remain calm in stressful situations. * Ability to work on several projects simultaneously. PREFERRED QUALIFICATIONS: * Prior builder/designer account experience a plus. * Prior retail sales experience. * Knowledge of "STORIS" system. * Customer Service Certification from a business or accredited college. * Strong computer experience, including Microsoft Word. * Fluency in Spanish, Eastern European or Asian languages. * Prior property management experience. If this sounds like the role for you AND you work well as part of a team, have a great attitude and are looking to grow with a great company - APPLY TODAY! CLICK HERE TO APPLY: [please apply online] Standard TV & Appliance. Best Service. Best Selection. Best People.