Now Hiring - Eastland Food Corp - Key Account Manager – Food Service Channel in Jessup, MD

Full description of the position

Who We Are? Eastland Food has become a recognized company when it comes to reputability, responsibility, and product quality. We provide our international and domestic suppliers with an easy and reliable means of getting products to their customers. We have made a name for ourselves in the industry and will continue to do so in the years to come. What We Do? Eastland Food imports, exports, and distributes high-quality food products from Asia. We believe in delivering the joy of food from Asia to our customers consistently and reliably. In order to make that belief a reality, we seek out vendors that serve the Asian community with the same dedication and passion as we serve our own. How are We Different? Eastland Food sources only the best of Asia to our customers. We only work with established businesses with a proven track record. We strive to make it as simple as possible for our customers to source the finest Asian products available. We have been sourcing premium Asian products since 1981. Only products that have been rigorously tested for quality will make it on our catalog. We are also constantly on the lookout for great new products to show our customers. Eastland Food is looking for an outgoing individual, a Key Account Manager - Food Service Channel The Key Account Manager to oversee the relationships of the company with its most important clients. They will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. Roles & Responsibilities * Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. * Acquire a thorough understanding of key customer needs and requirements. * Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. * Ensure the correct products and services are delivered to customers in a timely manner. * Serve as the link of communication between key customers and internal teams. * Collaborate with internal teams, including marketing, supply chain, and operations, to deliver tailored solutions and ensure seamless service delivery. * Negotiate payment terms, pricing, and promotional agreements to maximize mutual value for both clients and the company. * Resolve any issues and problems faced by customers and deal with complaints to maintain trust. * Play an integral part in generating new sales that will turn into long-lasting relationships. * Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. * Performs other related duties as assigned. Qualifications * Bachelor's degree in business administration, sales or relevant field. * Proven experience as key account manager. * Experience in sales and providing solutions based on customer needs. * Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. * Excellent organizational skills. * Ability in problem-solving and negotiation. We started Eastland Food as a family business -- and we've been growing ever since. We promote diversity, with over 10 languages spoken and a workforce representing more than 10 countries around the world. Our core strength lies in our deep understanding of many ethnic food cultures, allowing us to deliver them to the right target markets across America. This enables us to maximize value for both our customers and our vendor partners Eastland Food Corporation is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All aspects of employment, including hiring, promoting, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national No agencies please!!!