Now Hiring - iHotels Management US LLC - SALES COORDINATOR in Seattle, WA

Full description of the position

SALES COORDINATOR Pay for this role is $27/hour + Benefits Kimpton Hotel Monaco Seattle | 1101 4th Ave (Spring & 4th) | Downtown Seattle * Why We 're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and created an environment where people could connect--from the heart. That was the goal then, and it's still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, and communities--and together, we make that happen. Every day, you can make a difference in your own unique way. And you can expect the same in return. It all starts with you. * How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it still shines through. It all flows from you. The lively, rebellious, genuine you--with your diverse background, talents, experiences, and plucky personality--is fully welcome and celebrated here. We know that when people can be themselves at work, they shine. That's what we seek out and celebrate - people of all kinds who share a passion for creativity and self-leadership. People who don't need to be told what to do to get things done. People who light up when they make others' lives better. It adds up to a work environment that's a little quirky, definitely exciting, proudly uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. * JOB SUMMARY: As Sales Coordinator, you're a proactive, detail-loving professional with a passion for hospitality, organization, and client service. You thrive in a fast-paced environment, supporting sales efforts through seamless coordination, strong communication, and mastery of property systems. Your ability to keep things moving behind the scenes helps ensure every group and event runs smoothly from start to finish. What You 'll Do: * Prepare and process contracts, proposals, and addendums with accuracy and attention to detail * Maintain timely, professional communication with clients and internal teams * Collaborate closely with Sales Managers to ensure accurate and up-to-date group bookings * Set up billing and input all relevant group data into hotel sales, POS, and event systems * Monitor and maintain group bookings in property systems, making updates as needed * Assist with individual reservations that fall under negotiated or special rate categories * Run and distribute reports through the sales system to support hotel teams * Act as the first point of contact for inbound sales leads via phone or email--responding quickly and entering information into the appropriate system * Serve as a lead catcher for incoming RFPs, ensuring timely follow-up * Create booking links * Provide administrative support including correspondence, phone coverage, and scheduling * Handle rooming lists, including alterations * Process invoices * Write thank you cards * Create gift certificates for clients and hotels trades * Host social hour as needed * Additional responsibilities may be given at the discretion of DOSM & GM. What You Bring: * Previous experience in the hospitality or service industry * Strong organizational skills and keen attention to detail * Excellent communication and follow-up abilities * Proficiency in Microsoft Office and confidence working in hotel systems * Ability to stay calm under pressure, prioritize tasks, and adapt to shifting needs * Flexibility to work evenings, weekends, or holidays as needed * Our Commitment to Diversity, Equity, and Inclusion Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities, and sexes. Be yourself. Lead yourself. Make it count. Benefits & Perks We're all about taking care of our people. Here's just a taste of what you'll enjoy: * Free Parking * Free Dry Cleaning * Hotel + Restaurant Discounts across all Kimpton + IHG properties worldwide * Paid Time Off - vacation and sick time with rollover * Paid Holidays (after 90 days) * Paid Parental & Medical Leave (after 6 months for exempt managers) * Affordable Medical, Dental, Vision & HSA Plans * Employer-Paid Basic Life Insurance + Supplemental Life options * Short- & Long-Term Disability Insurance * Hospital Indemnity, Critical Illness & Accident Insurance * Tuition Reimbursement * Commuter Benefits The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee 's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company 's sole discretion, consistent with the law.