Now Hiring - Tony Group Autoplex - Sales Associate-Honda in Waipahu, HI

Full description of the position

Job Summary: Sales Associates sell New and Used vehicles, while maintaining acceptable standards of guest satisfaction, sales volume, and gross profit. Sales Associates are responsible for s upporting the company 's _Vision: "Best place to work & Best place for our guests to do business" and Mission: "Build long term relationships with our associates & guests & make a positive difference in our community". _ Essential Job Responsibilities: * Meet or exceed the dealership's monthly minimum standard for sales volume. * Greet and assist every guest or find someone who can. * Assist guests and ask about their wants and needs in selecting the best vehicle for them. * Describe each vehicle's features, value, and performance, including available options. * Offer test drives to every guest and follow dealership protocol regarding proper identification, etc. in advance of test drive. * Properly complete vehicle transactions and process associated documents according to dealership guidelines. * Do a quality delivery of every vehicle to reinforce guest's purchase decision and satisfaction. * Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all guest's expectations are met. * Build repeat and referral business by following up with every guest to ensure their needs have been met. * Stay up to date on all manufacturer's products and sales training requirements. * Attending all sales and training meetings as scheduled by management. * Work with management to create reasonable sales performance goals with monthly income targets and develop strategies to achieve them. * Handle guest concerns/complaints and resolve as necessary while maintaining guest satisfaction. Additional Responsibilities:*_Adhere to the Tony Group Standards_ * SMILE: be positive and respectful to everyone * GREET: greet everyone within five feet * HELP: help every guest or find someone who can * THANK: remember to always thank the guest * GOLD: Go for the Gold (Grand Opening Look, Daily) Required Skills/Abilities: * Excellent verbal and written communication skills. * Excellent interpersonal and customer handling skills. * Excellent sales and customer service skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to function effectively in a high-paced and at times, stressful environment. * Proficient with Microsoft Office Suite or related software. Education and Experience: * High school diploma or equivalent * Valid Driver's License and clean traffic abstract Physical Requirements: * Prolonged periods of standing, sitting, and working on a computer. * Must be able to lift up to 25 pounds at times.