Now Hiring - Holiday Inn Hotels & Resorts - Professional Services Hotel Sales Manager in Nashville, TN

Full description of the position

Position Overview The Hotel Sales Manager is responsible for driving revenue through proactive solicitation and management of group room blocks, banquet events, corporate meetings, and social functions. Reporting directly to the Director of Sales, the Sales Manager plays a key role in achieving overall hotel revenue goals by developing strong client relationships, generating new business opportunities, and ensuring the flawless execution of events in collaboration with the banquet and operations teams. Key Responsibilities * Actively solicit new group, catering, and corporate business through prospecting, outside sales calls, networking events, and client appointments. * Develop and manage a portfolio of accounts across group, banquet, and event segments, maintaining strong relationships to encourage repeat and referral business. * Prepare detailed proposals, contracts, and banquet event orders (BEOs) for clients, ensuring accuracy and adherence to hotel standards. * Conduct site tours showcasing guestrooms, banquet spaces, and hotel amenities to potential clients. * Collaborate closely with the Banquet, Food & Beverage, and Operations teams to ensure seamless event execution and guest satisfaction. * Assist the Director of Sales in creating and implementing sales strategies, pricing plans, and monthly sales action plans. * Maintain accurate records of all sales activities, client interactions, and booking details within the hotel's CRM system (e.g., Delphi, Opera, SalesPro). * Represent the hotel at local networking events, trade shows, and industry gatherings to generate leads and enhance brand awareness. * Prepare regular sales reports and forecasts for the Director of Sales, providing insights into market trends and competitor activities. * Achieve or exceed established sales goals and performance targets for room nights, catering revenue, and total banquet revenue. * Uphold brand standards and deliver an exceptional level of professionalism, service, and responsiveness to all prospective and existing clients. Qualifications * Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred. * Minimum 2-4 years of proven hotel sales experience, preferably in a full-service hotel with banquet/event space. * Experience handling both group room blocks and banquet/catering events strongly preferred. * Strong understanding of sales principles, event planning processes, and contract negotiation. * Proficiency in Microsoft Office and CRM/Event Management systems (Delphi, Opera, or similar platforms). * Excellent written and verbal communication skills; ability to present and sell hotel services effectively. * Self-starter with exceptional organizational skills, attention to detail, and ability to prioritize tasks independently. * Ability to work flexible hours, including occasional evenings and weekends based on business needs. * Local market knowledge and existing relationships within corporate, association, and social markets are a plus. Physical Requirements * Ability to sit, stand, and walk for extended periods during client meetings, property tours, and events. * Must be able to lift up to 20 pounds occasionally for event materials, displays, or trade show setups. * Ability to travel locally and regionally as needed for client visits, networking events, or tradeshows. Disclaimer: This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Job Type: Full-time Pay: From $54,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Ability to Commute: * Nashville, TN 37214 (Preferred) Ability to Relocate: * Nashville, TN 37214: Relocate before starting work (Preferred) Work Location: In person