Now Hiring - Southern Pipe and Supply Co., Inc. - Inside Sales Representative in Geismar, LA

Full description of the position

Job Overview: Join our dynamic team as an Inside Sales Representative at our industrial PVF branch in Geismar, LA. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, this role is perfect for you. Responsibilities: * Develop strong, long-lasting relationships with customers and suppliers. * Collaborate with outside sales to deliver an exceptional customer service experience through timely quotations and order processing based on customers technical product specifications. * Provide outstanding customer service by proactively managing order follow-ups and expediting when necessary. * Ensure seamless operations by monitoring daily reports, promptly addressing backorders and prioritizing customer satisfaction. * Foster a welcoming environment in all verbal and written communications to enhance the customers overall experience. * Support the warehouse, sales counter, will call and delivery drivers to ensure a positive customer experience. * Create and maintain a positive customer service culture. * Engage in strategic material sourcing and initiate non-stock purchase orders as required. Knowledge, Skills, and Abilities: * Proficiency in organization and meticulous attention to detail. * Exceptional interpersonal skills to establish rapport with internal and external stakeholders. * Positive mindset, capable of thriving both independently and within a collaborative team. * Strong analytical capabilities and mathematical proficiency. * Effective time management skills to handle multiple tasks concurrently. * Advanced computer skills, particularly in MS Outlook and Excel, with expertise in formatting, mathematical functions, and lookup. * Demonstrated ability to multitask, prioritize effectively, and operate autonomously. * Outstanding written, verbal, and phone communication skills. * Willingness to work flexible hours, including overtime and on-call duties. Experience and Education: * Knowledge of the industrial pipe, valve, and fittings market (PVF) required. * Bachelor's degree preferred. * 3+ years of inside sales experience preferred. * Previous customer service experience is essential. Join us in shaping exceptional customer experiences and driving success in the industrial PVF market! Apply now to become a valued member of our team. Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Experience: * PVF: 1 year (Preferred) * Inside Sales: 3 years (Preferred) Ability to Commute: * Geismar, LA 70734 (Preferred) Work Location: In person