Now Hiring - CPR Cell Phone Repair - Fairview Heights - Electronics Technician / Sales Associate in Fairview Heights, IL

Full description of the position

CPR Cell Phone Repair Fairview Heights is looking for someone to join our team. We are looking for someone to join our team as a technician/sales associate. The job has many responsibilities and all the team members work together to get the daily workload completed as shared duties. Our team members are friendly and courteous to customers as well as to other team members. As part of the team we expect all employees to maintain a positive attendance record and have good reliable transportation. Pay scale and raises are based on experience, performance, commissions & bonuses, and ability to learn new skills. We are looking for someone with some repair experience but we will also provide on the job training. After teh probation period employees are offered the opportunity to earn commissions and bonuses. We are closed on many major holidays allowing our team member to spend time with their families for those holidays. Job responsibilities include but are not limited to the following things: Interact with customers * Discuss repair options * Create customer profile / ticket in the Point of Sale system * Give accurate quotes for repairs/sales * Promote accessory options for sale * Provide customers with status updates * Answer calls and respond to emails Repair devices * Phones (iPhones and Androids) * Tablets * Watches * Game systems * Laptops * Data transfers * Factory reset Maintain accurate inventory * Properly receive inventory in the POS * Properly organize inventory in storage system * Document when supplies are low so they can be correctly ordered Process transaction payments * Count drawer at open and close * Take payments and give accurate change * Maintain a balanced drawer Keep the store clean and organized * Make sure all sales displays are organized and fully stocked * Make sure all workstations are tidy and well organized * Keep all repair parts and pieces together with the correct device and in their respective bins * Sweep and mop when needed * Take out the trash There are some skills assessment / questions as part of this application process. Please read them carefully and answer them all to the best of your ability. If none of the assessment / questions are answered we will assume this is not a serious application and we will move on to other candidates.(if you have issues please use the message system to ask for assistance) Job Types: Full-time, Part-time Pay: $15.00 - $17.00 per hour Expected hours: 18 - 30 per week Benefits: * Employee discount * Paid training Schedule: * 4 hour shift * 8 hour shift * Every weekend * Monday to Friday * Weekends as needed Application Question(s): * We are open 7 days a week. M-F 10 - 6pm, Sat 10 - 5pm, Sun Noon - 5pm. Opening staff are scheduled to come in 20 - 30 before opening and closing staff are expected to stay 15 - 30 min past closing to complete all store tasks. What is your availability? * Do you have any cell phone, tablet, game system or computer repair experience (either as a hobby or a job)? If yes, please describe your experience (for example what devices have you worked on and what repairs have you done on them). If no, please explain why you think you would be a good candidate for this job. * Do you have reliable transportation? Education: * High school or equivalent (Preferred) Experience: * Sales: 1 year (Preferred) * Customer service: 1 year (Preferred) * Electronics repair: 1 year (Preferred) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Ability to Commute: * Fairview Heights, IL 62208 (Required) Work Location: In person