Now Hiring - Brown & Brown, Inc. - Account Manager - Commercial Lines in Honolulu, HI

Full description of the position

Brown & Brown is seeking an Account Manager to join our Commercial Lines team in Honolulu, Hi! Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Essential Duties and Responsibilities: * Proficient with Agency Management System * Explain various coverages/products and make recommendations * New Business: Assist AE with marketing initiatives; Renewals: Manage the entire process * Handle unrouted mail, email, and phone correspondence with carriers and clients * Maintain expiration lists and initiate the renewal process with AE * Insurance Coverage Review for accounts $5,000+ revenue * Obtain necessary client information for marketing and binding * Market applications to carriers; negotiate coverages, terms, premiums * Accompany AE on client visits as needed (may involve travel) * Prepare proposals, bind orders, and transmit to clients * Prepare and transmit Summary of Insurance/Premium Allocation * Issue Binders, Auto IDs, Certificates of Insurance/EPI * Handle billing issues, including invoicing, cancellations, discrepancies, collections, and refunds * Process change requests and ensure accuracy of endorsements * Check policies against bind instructions and handle discrepancies * Timely processing of audits and handling disputes and payment issues * Manage claims, including obtaining necessary information and communicating with adjusters * Conduct contract reviews and order underwriting documents as needed * Obtain and manage online documents from carrier portals * Document Agency Management System according to company guidelines * Maintain client files and activities * Attend internal/external meetings and CE classes to maintain professional development and licensing * Handle incoming requests and respond to clients as needed * Manage select accounts independently * Perform according to B&B Best Practices and Profit Center guidelines * Train new Administrative Services Assistants Competencies: * Planning/Organization: Plan and prioritize work efficiently * Interpersonal Skills: Open to others' ideas, willing to try new things, help others, work well independently and in groups, maintain a positive attitude * Oral Communication: Speak clearly and persuasively in various situations * Written Communication: Edit work for spelling and grammar, present data effectively, interpret written information * Problem Solving: Identify and resolve problems, gather and analyze information, present thoughtful solutions * Quality Control: Detail-oriented, demonstrate accuracy, thoroughness, and monitor own work * Adaptability: Adapt to frequent changes, delays, or unexpected events with a positive attitude * Safety and Security: Observe proper safety/security procedures and use equipment/materials appropriately Requirements: * High school diploma * Positive attitude, dependability, strong work ethic, and a positive workplace culture * Technical knowledge of insurance coverages * Proficient with MS Office Suite * Exceptional written and verbal communication skills * Ability to maintain confidentiality and ethical conduct * Professional office experience, etiquette, and appearance * Valid Hawaii Insurance Producer License - Property & Casualty (Life & Health if applicable) What We Offer: * Excellent growth and advancement opportunities * Discretionary Time Off * Generous benefits package: health, dental, vision, 401(k), etc. * Employee Stock Purchase Plan Job Type: Full-time Pay: $60,000.00 - $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Tuition reimbursement * Vision insurance * Work from home Experience: * insurance: 1 year (Preferred) Ability to Commute: * Honolulu, HI 96814 (Required) Work Location: Hybrid remote in Honolulu, HI 96814