Now Hiring - Orangetheory Fitness - Professional Services Shift Lead- Sales Associate in Nashville, TN

Full description of the position

Benefits: * Dental insurance * Health insurance * Vision insurance Orangetheory Fitness is a group fitness class that combines cardio and strength training, focusing on heart rate-based interval training to boost metabolism and burn calories. We are seeking a charismatic Shift Lead- Sales Associate and attentive customer service specialist who has proven sales experience. Location- Nashville-Midtown studio or Nashville Yards studio Job Type- Full-time Hours- 12:30pm-8:00pm You will be responsible for overseeing the sales processes and systems, meeting key performance metrics, performing all front desk systems and operations correctly and efficiently. Additional responsibilities include assisting the Studio Manager and Ownership. Responsibilities: * Offer and process seasonal promotions and campaigns. * Meet sales and studio goals. * Manage leads and memberships through Orangetheory platforms. * Conduct telephone inquiries/follow up calls/customer care calls. * Lead Orangetheory Fitness studio tours with prospects and/or fitness program holders. * Greet members and guests promptly, enthusiastically, with a smile to create a friendly positive entrance into the studio. * Maintain boutique studio excellence. * Make sure cleanliness of studio is up to business standards & expectations. * Take a minimum of two Orangetheory classes per week. * Display excellence in the sales process. * Operate OTBeat systems and functionalities. * Stay current with learning on Orange University. * Attend and participate in all relevant Orangetheory training programs and community events * Participate in marketing and outreach events. * Assist in the social media initiatives of the studio. * Implement studio-specific marketing ideas and strategies. * Oversee studio operations including but not limited to inventory, maintenance, sales. processes, technology, workout experience, personnel, customer service, and payroll. * Perform on-going training and development of Sales Associates. * Attend Monthly Webinars and the rollout and execution of all corporate sales promotions and fitness events. * Lead and coach sales team in new joins and heart rate monitor sales. * Properly process administrative tasks: refunds, upgrades/downgrades, freezes, cancellations. * Conduct daily MBO audits - all classes reconciled, contact logs/tasks completed, reports pulled. * Reconcile declined memberships weekly. * Maintain a flexible schedule. * Promote an all-inclusive community. * Must possess a high level of professionalism with leadership team, direct reports, and members. * Perform other duties as assigned. Qualifications: * 1-3 years of sales / customer service experience * Excellent written and oral communication skills * Ability to achieve goals * Ability to listen and serve members * Knowledge of the business Mission, Vision, and Values Orangetheory Fitness is an Industry Leader in Group Fitness Training. Our Nashville Franchise Group is expanding and holds locations in key areas of Nashville with opportunities to grow. Acknowledgement I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing. Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please [please apply online]