Now Hiring - Chesterfield Hotels, Inc. - Area Sales Manager in Chesterfield, MO

Full description of the position

Classification: Salaried Exempt Manager Reports To: General Manager Department: Sales & Marketing Primary Job Function Directly supervise and coordinate activities of the Sales Department. They may perform additional duties such as budgeting, accounting, and personnel work, in addition to supervisory duties. Essential Job Functions * Listen to and resolve customer complaints regarding services, products, or personnel. * Monitor sales staff performance to ensure that goals are met. * Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. * Provide staff with assistance in performing difficult or complicated duties. Job Knowledge * English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. * Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. * Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. *Customer and Personal Service - *Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Job Skills * Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. * Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Speaking - Talking to others to convey information effectively. * Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. * Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. * Time Management - Managing one's own time and the time of others. * Reading Comprehension - Understanding written sentences and paragraphs in work related documents. * Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. * Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Coordination - Adjusting actions in relation to others' actions. * Persuasion - Persuading others to change their minds or behavior. * Writing - Communicating effectively in writing as appropriate for the needs of the audience. *Complex Problem Solving - *Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Job Abilities * Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. * Speech Recognition - The ability to identify and understand the speech of another person. * Oral Expression - The ability to communicate information and ideas in speaking so others will understand. * Speech Clarity - The ability to speak clearly so others can understand you. * Written Comprehension - The ability to read and understand information and ideas presented in writing. * Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. * Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. * Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). * Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. * Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). * Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). * Written Expression - The ability to communicate information and ideas in writing so others will understand. * Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem. *Originality - *The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Additional Job Activities * Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. * Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. * Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions. * Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. * Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. * Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. * Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members. * Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks. * Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. * Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. *Coaching and Developing Others - *Identifying the development needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Job Type: Full-time Benefits: * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Referral program * Vision insurance Schedule: * 10 hour shift * Evenings as needed * Weekends as needed Ability to Commute: * Chesterfield, MO 63005 (Required) Ability to Relocate: * Chesterfield, MO 63005: Relocate before starting work (Required) Work Location: In person