Now Hiring - Acura of Alhambra - Service BDC Representative in Alhambra, CA

Full description of the position

Overview: We are seeking a motivated Business Development Center Representative to join our team. As a key member of our service department, you will play a crucial role in driving business growth and fostering strong customer relationships. Duties: - Conduct outbound calls to potential customers to generate leads and set appointments - Utilize cold calling techniques to engage with prospects and promote our products/services - Collaborate with the service team to identify opportunities for business expansion - Maintain accurate records of interactions and transactions in the CRM software - Provide exceptional customer service and follow-up to ensure customer satisfaction - Assist in developing marketing strategies to target new markets and increase sales Qualifications: - Proven experience in sales, preferably in a dealership or retail environment - Excellent phone etiquette and communication skills - Strong math skills with the ability to understand retail math concepts - Proficiency in software applications for data entry and customer management - Ability to negotiate effectively and close deals with customers - Multilingual capabilities are a plus for engaging diverse customer bases Joining our team as a Business Development Center Representative offers the opportunity for career advancement, competitive compensation, and a dynamic work environment where your contributions make a real impact. Apply now to be part of our growing team! Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Supplemental Pay: * Bonus opportunities * Performance bonus Experience: * Customer service: 1 year (Preferred) Work Location: In person