Now Hiring - Porter Pipe & Supply Co. - HVAC Inside Sales Representative in Addison, IL

Full description of the position

Position Summary: The HVAC Inside Sales Representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. Additionally, the role demands a thorough understanding of market trends, competitors, and customer-specific needs, allowing for strategic insights on pricing and product offerings. The HVAC Inside Sales Representative provides excellent customer service to internal and external customers and demonstrates strict confidentiality with all team members while serving as an ambassador of our culture Essential Functions: * Establishes "trusted advisor" status to become a business resource for customers in the relationship selling process. * Recognizes different customer types within the supply chain and adjusts approach with each for optimal results. * Demonstrates active listening skills to add value to customer and internal interactions. * Understands how products work together and proactively offers them to the customer when they call in their orders. * Learns and demonstrates competence in features and functionality of all product lines as well as their application in consumer environments. * Adds value to customer and internal interactions by understanding the market, customers, suppliers, and competitors. * Understands the nuances of competitor product offerings as well as their target audience and strategies on how they reach that audience. * Provides market specific product needs and price points. * Conveys accurate messages, ideas, and decisions through clear verbal and written communication. * Performs other duties as assigned. Required Knowledge, Skills, and Abilities: * Requires advanced level knowledge of hydronics and hydronic applications. * Requires strong organizational skills and attention to detail. * Requires the ability to effectively build rapport with both internal and external customers. * Requires a positive attitude and ability to function both independently and in a team setting. * Must possess strong mathematical aptitude. * Must be able to prioritize multiple responsibilities and manage time effectively. * Must be computer literate in all Microsoft Office products. * Must be able to communicate in English with regard to the essential functions of the position Required Experience and Education: * Wholesale distribution experience required. * Product/applications experience preferred. * Four-year degree in logistics, supply chain management, or similar discipline preferred, or equivalent combination of experience + some college. * HVAC certificate. * Three years of hydronic heating experience. Physical Demands * Frequently required to sit, stand, and walk. * Must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. * Requires visual, hearing, and speech acuity. * Exposure to extreme temperatures and elements, noise, and fumes.