Now Hiring - That 1 Painter - Location Sales Manager in Harrisburg, PA

Full description of the position

Established in 2011, That 1 Painter is the fastest growing painting company in the nation offering a wide range of 18 different service options. Our unwavering commitment to exceptional workmanship ensures the highest quality outcomes, creating not just stunning results but also great satisfaction. Our Brand Promise is to be The Best House Guest Ever. If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! That 1 Painter of Central PA has an outstanding opportunity for an experienced Location Manager. As a Location Manager, you will be responsible for maintaining the highest level of customer/prospect satisfaction, estimating job costs, closing new and repeat business and achieving budgeted sales goals for your territory. This is accomplished through relentless follow-through and constant communication with prospects, clients, vendors and partners as well as daily in-person appointments with both customers and referral partners. The basics of the role: Estimating in person and on-site (and virtually as needed) with prospects daily M-F Recruit and manage subcontractors [Painting Crews] Accurately estimating labor/materials and submitting the quote to the customer within 24 hours of appointment Following up with all quotes seven times within six months OR until approved/rejected Scheduling approved estimates in accordance with Management's process [will train] Collecting deposits before the start of each job Upselling clients on additional services Communicating with customers concerning colors, sheens and other basic preparations before the job starts Ensure all jobs are appropriately staffed Ensure projects are kept on schedule and within budget while meeting client's needs and delivering a quality project Help problem solve with Crew Leads if problems arise on any project Work with office to ensure paint/supplies are ordered accurately and timely per defined process Attend home shows, commercial trade events and other networking events and advertising opportunities as the primary representative of That 1 Painter Constantly pursuing strategic relationships on behalf of That 1 Painter, developing a referral network to generate leads and utilizing all T1P processes & methodologies to aid the company in lead generation Utilize the T1P Sales process, tools, software and other technologies to streamline the process for the customer and fellow team members alike The ideal candidate will have: Two years of experience in Sales or Project Management Exceptional, 'over-the-top' customer service experience Polished and professional demeanor Driven and self-motivated with a strong sales acumen Open and honest communicator, accountable, passionate, confident and FUN Clean driving record House Call Pro experience a plus, but not required [will train] Experience generating own leads (in addition to provided leads) via strategic relationships and any and all means [will train] Ability to establish and maintain rapport and effective working relationships with teammates, managers, subcontractors, and clients Ability to multi-task and prioritize duties while maintaining a high level of organization Detail-oriented, dependable, and reliable Ability to accurately estimate product and labor costs [will train] Excellent communication skills, both written and verbal Excellent analytical and problem-solving skills Proficiency in using a personal computer, cell phone, and software programs Confidence in communicating paint products and services [will train] Successful completion of a background and reference check Compensation Package: $4-5k/mo recoverable draw 7-8% commission on completed projects Perks of this position: Paid Training Company Truck Gas Card Mobile Phone PTO and Holiday Pay Health Benefits including Medical, vision, and dental T1P shirts, hats, jackets and other fun swag Positive, fun, respectful work environment Opportunities to advance internally, as we are a proud 'promote from within' employer This is a full-time role as a W-2 employee of the Company and the hours will generally be 8am to 5pm Monday through Friday with an occasional need for weekend or evening work taking part in trade shows, networking events and/or industry events. You are applying for work with a franchisee of That 1 Painter, not THAT 1 PAINTER FRANCHISING, LLC or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees. Equal Opportunity Employer Job Type: Full-time Pay: $67,000.00 - $120,000.00 per year Benefits: * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Shift: * 10 hour shift Application Question(s): * A client is upset about a service delay. He's speaking loudly and attracting attention. What would you do? A. Acknowledge his feelings and explain how you'll try to speed things up B. Politely ask him to calm down and explain that getting upset won't help speed things up C. Explain that all clients are equally important and you're doing your best D. Suggest he contact the customer service hotline E. Direct him to speak to your supervisor * A prospective client tells you she has used your main competitor for 10 years and likes their product. What would you do? A. Ask what she would change about your competitor's product B. Acknowledge the long-standing relationship, but tell her you should be her supplier C. Tell her about your product and leave a sample D. Highlight your competitor's drawbacks and how your product is superior E. Thank her for her time and ask for referrals you can pursue * Ahmad is working with his team when another supervisor comes up to him and says, "You should keep an eye on the incompetent people who work for you. They left a mess yesterday that my team had to clean up." Ahmad was unaware of the incident. What should Ahmad say to her? A. Tell her that he'd prefer to talk about it in private later B. Tell her that she's being unprofessional C. Ask her if she has proof that his team left the mess D. Thank her for letting him know and promise to talk to his team E. Apologize for the mess on behalf of his team Experience: * Customer service: 1 year (Preferred) Ability to Commute: * Harrisburg, PA 17110 (Required) Ability to Relocate: * Harrisburg, PA 17110: Relocate before starting work (Required) Work Location: Hybrid remote in Harrisburg, PA 17110