Now Hiring - State Farm Mutual Automobile Insurance Company - Customer Relations Representative - State Farm Agent Team Member in Philadelphia, PA

Full description of the position

Benefits: * Bonus based on performance * Competitive salary * Health insurance * Opportunity for advancement * Paid time off * Training & development Elevate Your Career as a Customer Relations & Sales Representative Are you passionate about helping people and ready to turn that passion into a high-growth career? As a Customer Relations Representative , you'll be the friendly, knowledgeable voice our clients rely on--while uncovering opportunities to provide added value through insurance and financial services. If you're detail-oriented, people-focused, and excited to blend service with sales, we want to hear from you. This role is the perfect fit for candidates who are ready to start in customer service and grow into more sales-driven positions. With the right mindset, internal growth opportunities are well within reach. What You 'll Do: Be the first point of contact for clients--resolving issues, answering questions, and providing an outstanding customer experience. * Identify unmet customer needs and educate them on products and services that protect what matters most. * Assist with customer retention initiatives and cross-sell opportunities to enhance client satisfaction and agency growth. * Maintain accurate customer records and ensure policy changes are processed efficiently. * Collaborate with team members to deliver seamless service and support across all departments. * What We 're Looking For: Strong communication and interpersonal skills with a problem-solving mindset. * A customer-first attitude with a desire to exceed expectations. * Previous experience in customer service or sales (insurance experience a plus). * The ability to stay composed and effective in high-pressure situations. * A proactive, coachable team player eager to grow into a sales-focused career path. * Licensing Requirement: Applicants must either hold a current Property & Casualty and/or Life & Health insurance license or be willing to obtain licensure. Support and guidance will be provided for the licensing process. Why Join Us: * Career Advancement - Opportunities to move into sales or leadership based on performance. * Incentives & Bonuses - Earn more as you grow with performance-based rewards. * Supportive Team Culture - Work in a high-energy, collaborative environment. * Training & Development - Gain valuable skills and knowledge to build a long-term career. If you're ready to take customer care to the next level and grow within a thriving agency, apply now and become part of our success story.