Now Hiring - Summit Party Rentals - Office Administrator & Junior Event Designer in Santa Fe, NM

Full description of the position

We're currently looking for an enthusiastic, friendly, and detail-oriented Office Administrator & Jr Event Designer, to join our Santa Fe team. This position is responsible for various clerical and administrative tasks (answering phones, responding to email, data entry, client check-ins etc.). They are often the first point of contact for visitors and play a crucial role in supporting the organization's day-to-day operations. They will also work closely with our senior Event Designer, learning the event rental business inside and out and ensuring that our clients receive world-class service. Who we are: We are Summit Party Rentals (formerly known as Colorado Party Rentals). We are the fastest growing event rental company in Colorado, New Mexico and Utah. We believe that your wedding or event should be a reflection of you, and we will work tirelessly to ensure that your special day is executed to perfection. We do this through personalized attention to detail, showroom appointments, and quick, responsive communication. We work hard. We laugh every day. We help our clients bring their visions to life and create picture perfect moments that will last a lifetime. We aren't in the event rental business - we're in the business of making memories, and we love what we do! Who you are: * Proven experience as an Office Coordinator or in a similar administrative role. * You provide world-class customer service. * Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively. * You are an effective communicator, including active listening skills, with the ability to interact professionally with both clients and team members. * You are friendly, get along with others, and are a team player. * Self-motivated, take initiative and you're great at problem solving. * You thrive in a fast-paced environment and are okay with repetition. * Details matter to you. Getting your orders right and free from error should make you happy. * Computer literacy, including data entry, typing, and basic spreadsheet and word processing. * You are able to work independently with minimal supervision, as well as part of a team. * You can work full-time Monday-Friday with up to 2 Saturdays in our showroom per month. * You have 2-4 years of working as an administrative assistant / an account representative / or inbound sales experience. Preferably in hospitality. * You like being coached! You can take feedback without ego and are excited to grow, learn and adapt. * You have a positive attitude, are resilient, and are able to maintain professionalism during high-pressure situations. Position Overview: The Office Administrator / JR Event Designer will play a pivotal role in supporting the day-to-day operations of our dynamic team. This multifaceted position involves a combination of administrative support, team coordination, efficient office operations and on the job learning about the wild and wonderful word of the wedding and event industry and how to be an effective Event Designer. Responsibilities: Administrative Responsibilities - * Manage general office tasks, including answering phones, responding to emails, and handling correspondence. * Assist in the preparation of reports, presentations, and other documentation. * Conduct client follow-ups, with 90 day, 60 day, 30 day, 14 day and 72hr check-ins either through email or phone call. * Keep detailed and up to date records in the client database and call logs. * Process payments and coordinate with clients and accounting to ensure deposits and invoices are paid on time. * Provide administrative support to team members, including the operation and inventory team. * Analyzing and comparing data from order requests and upcoming client contracts. * Maintain day-to-day neatness and organization of office and showroom. Level One Event Designer Responsibilities - * Work with Senior Event Designer and assist with daily tasks. * Evaluate and anticipate the client's needs to determine appropriate rental requirements and make suggestions and recommendations as "the expert". * Input requested rental items and client info into POR (Point of Rental computer program) and ensure all necessary logistics and details are accurate. * Work as a go-between or intermediary for communications between the sales team and the operations team. Providing the inventory and operations teams with all the necessary information for successful execution of the events. * Conduct in-person showroom appointments. * Assist in the prospecting of new clients, and networking with new wedding venues, planners and caterers. * Conduct marketing campaigns and develop strategies to increase brand recognition and awareness. * Follow the developed sales process. Including up-selling, how to follow up, Zendesk chat best practices. * Attend weekly sales meetings and coaching sessions with the company's sales director to improve your skills. * Adapt to the ever evolving needs of the event rental business and help contribute to the overall success of the company. Job Type: Part-time Pay: From $22.00 per hour Expected hours: 32 - 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Parental leave * Vision insurance Schedule: * 10 hour shift * 8 hour shift * Monday to Friday * On call * Weekends as needed Experience: * Administrative: 1 year (Preferred) Work Location: In person