Now Hiring - Delta Dental Plans Association - Sr. Sales-Client Relations Coordinator - Altus Dental in Providence, RI

Full description of the position

POSITION SUMMARY: Serves as a lead internal resource for coordination and ongoing evolution of client and broker network service and support activities. As such, the role requires significant involvement in preparation and presentation development of business growth, renewal and collateral materials to enhance sales and retention efforts. There is also considerable participation in activities associated with support of sales representatives prospecting and particularly in the individual and small to mid-size market segments. Additional position requirements include working with sales team leadership to seek and implement more efficient, best practice solutions that position us for better success in satisfying our most important audiences of clients and insurance producers. Essential Functions: * Provides account and broker level servicing (i.e. receiving service calls and correspondence from account decision makers, insurance producers and their staff) * Leads special projects related to the day-to-day operation of this business unit including evolving messaging and communication of advantages in product and service * Manages a significant portion of our external company-sponsored events and awareness initiatives as they are requested from our clients and trusted partners * Provides staffing at health and benefit fairs for the business unit and participates in open enrollment benefit presentations * Aids in the implementation and contracting of new business and retention activity in designated markets * Facilitates the production of requests for proposals, annual renewals and marketing campaigns as well as production of benefits literature * Assists with the distribution of management reports * Collaborates with ongoing efforts to organize the sales department's collateral, inventory and giveaway items * Performs other duties as assigned Requirements: * Bachelor's degree required * Minimum of 3-5 years of experience servicing group medical/dental plans also preferred * Excellent verbal and written communication skills * Candidates should be well versed in operations of group benefits carriers with a working knowledge of enrollment, billing, claims processing and customer service functions * Experience working in Microsoft Excel, Microsoft Word, PowerPoint and Salesforce * MA Insurance Producer's License required (no longer than after 12 months in position) * Requires a valid driver's license Work Environment / Physical Demands: * Typical office environment * Some travel