Now Hiring - Empire Automotive - Automotive Used Car Manager GMC in Woodside, NY

Full description of the position

Job Description Used Car Manager - Empire Automotive Group GMC Buick Cadilac of Long Island City Empire is looking for a seasoned Used Car Manager to drive our pre-owned vehicle operations to the next level. This is an exciting opportunity for a dynamic leader to spearhead growth and profitability in a thriving automotive group. We offer a highly competitive pay and commission plan , providing the potential to earn the income you deserve. Join one of the fastest privately- owned-growing automotive groups in the U.S. and take the next step in your career with Empire Automotive Group! Daily Responsibilities * Oversee and manage dealership inventory of used vehicles. * Review outbound emails and incoming leads via Dealer Socket. * Establish appraisal standards and conduct vehicle appraisals. * Analyze market conditions and explore new acquisition strategies. * Communicate weekly with management regarding trade-in vehicles. * Support the sales team in closing deals and fostering customer relationships. Qualifications & Expertise * Minimum three years of automotive sales experience. * Proven ability to meet sales targets and drive profitability. * Proficiency in industry software, inventory management tools, and CRM systems. * Skilled in setting unit sales and gross profit objectives. * Experience leading sales meetings, conducting training, and mentoring teams. Operational & Strategic Tasks * Conduct lot inspections to ensure vehicles are front-line ready. * Approve sales contracts and assist in finalizing deals. * Review advertising and promotional strategies with the sales team. * Prepare daily forecasts to guide operational decisions. Vehicle & Lease Management * Oversee vAuto requirements and recon updates via the Used Car Route Sheet. * Manage off-lease unit purchases and brand lease trade-ins. * Address missed trade opportunities. Pending & Appointments * Evaluate pending deliveries with trade-in vehicles. * Confirm daily appointments and follow up on previous day no-shows. Customer Interaction & Follow-ups * Conduct unsold follow-ups, reviewing fresh ups, phone leads, and email inquiries. * Monitor inbound and outbound calls via Car Wars. * Coordinate with BDC for customer communication. Utilization & Logs * Ensure proper Auto Packet utilization via email and showroom processes. * Review disk logs against Crowe, Phone Log, and F12 Deals. * Maintain oversight of dealer websites and customer sourcing during desking. * Manage folder organization and key tracking. The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!_ We are an equal-opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Company Description The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous franchise operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S. At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us! Benefits 401k Plan Paid time off (PTO) Competitive Pay Plans Health Insurance Dental Insurance Vision Plans Promotion from within