Now Hiring - Coastal Employment - Professional Services Inside Sales Coordinator in Ridgeland, SC

Full description of the position

Are you passionate about providing exceptional customer service and supporting sales operations in the building supply industry? Coastal Employment is seeking an Inside Sales Support Specialist for a growing company in the lumber industry. Objective: To successfully and efficiently provide inside sales support and coordination throughout the order process, ensuring a positive customer experience. Key Responsibilities: Prepare quotes, purchase orders, and vendor order tracking for lumber and building supply products with accuracy and timeliness. Provide technical support to Outside Sales Representatives, Contractors, and Homeowners. Conduct root-cause analysis to resolve discrepancies between quotes and received goods. Manage returns to vendors (RTVs)/boneyards. Convert quotes to bids accurately and process them in the system. Respond promptly to inquiries about order status. Deliver an exemplary customer service experience at all times. Source and purchase special order products as required. Maintain job files and track project progress. Process credit requests and material returns efficiently. Communicate delays or backorders promptly to customers and the sales team. Act as an effective liaison between the company and its customers. Assist Outside Sales Representatives as needed. Uphold the company's Mission, Vision, and Values. Maintain professionalism and personal integrity with all internal and external customers. Requirements: Prior experience in the building supply or construction industry is preferred. A highly motivated self-starter with a drive for excellence. Flexible schedule, including the ability to work overtime when required. Proficiency in MS Excel and Point of Sale systems. Job Type: Full-time Pay: $18.00 - $19.00 per hour Shift: * Day shift Ability to Commute: * Ridgeland, SC 29936 (Required) Work Location: In person