Now Hiring - The Hire Mark - Wholesale Customer Service and Sales Support Specialist in Commerce 20-30 in Commerce, CA

Full description of the position

We are seeking a highly skilled and customer-focused Customer Service and Sales Support Specialist to join our clients team. As a key member of our customer service team, you will provide exceptional support to our customers, collaborate with our sales team, and ensure seamless order processing. Key Responsibilities: * Provide top-notch customer service support via phone, email, or chat * Address customer issues, provide product information, and manage customer expectations * Collaborate with the sales team to process orders efficiently and accurately * Assist with preparing quotes, proposals, and sales-related documentation * Input and process customer orders accurately into the system * Coordinate with warehouse or logistics teams to ensure timely delivery * Maintain accurate records and generate basic reports using Excel Qualifications: * Excellent communication and interpersonal skills * Tech-savvy with the ability to learn new systems quickly * Basic knowledge of Microsoft Excel * Previous customer service or sales support experience is a plus * Ability to work well under pressure and manage multiple priorities * Excellent organizational and problem-solving skills Preferred Skills: * Experience with CRM systems or order management platforms * Familiarity with basic project management principles What We Offer: * Competitive hourly rate of $20-25/hour * Opportunity to work with a dynamic and customer-focused team * Professional growth and development opportunities How to Apply: If you are passionate about customer service, enjoy supporting sales teams, and have a knack for using technology to improve processes, please submit your application, including your resume and cover letter, to [insert contact information].