Now Hiring - CC Services, Inc. - Insurance Customer Service Rep in Liberty, MO

Full description of the position

Job Description At Todd Nitsche Financial Services , we dont just write policieswe protect legacies. With offices in Liberty and Smithville, MO, Todd has served the community since 2009 as both a Country Financial Agent and Financial Advisor, delivering personalized insurance and financial solutions. As a 13-time All- American and MDRT Member, Todd leads one of the most decorated Country Financial agencies in the country. Our culture is built on integrity, teamwork, and doing whats right for our clients. We offer more than jobswe offer purpose. Were seeking a motivated and service-mindedInsurance Customer Service Representative to join our growing team. This role offers a hybrid remote setup, with both full-time and part-time opportunities available. Youll be the friendly face and voice of our agencysupporting existing clients, answering questions, managing policies, and uncovering new opportunities to provide protection and peace of mind. The pay range is $18$25 per hour , based on experience, and includes bonus opportunities, incentives, and a full benefits package (medical, dental, vision, 401k). Youll also receive continuous support from a close-knit, award-winning team, with room to grow into account management or an associate sales role. If youre ready to build a meaningful career while helping protect families and futures, apply today and lets grow together. Salary: $18 - $25 per hour * Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Work from Home Flexible Schedule Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Weekends Off * Responsibilities* * Build and maintain strong relationships with existing clients by delivering exceptional service * Serve as the first point of contact for customer inquiries, concerns, and policy-related questions * Monitor policy renewals and ensure accurate coverage, available discounts, and timely payments * Provide insurance quotes and explain the features and benefits of available policies * Identify opportunities to upsell or cross-sell additional products based on client needs * Maintain accurate client records and ensure account information is consistently up to date Requirements * Valid insurance license required * Strong background in customer service with a client-first mindset * Excellent verbal and written communication skills * Highly organized and able to manage multiple priorities * Strong problem-solving skills with the ability to think on your feet * Team-oriented, self-motivated, and eager to grow professionally