Now Hiring - Ford Motor Company - Fleet & Commercial Truck Sales in Kansas City, MO

Full description of the position

Fleet and Commercial Truck Sales position is responsible for selling to members of the public light trucks at dealership gross profit, volume and customer satisfaction standards. ESSENTIAL JOB FUNCTIONS: * Realize that business is built on customer satisfaction, be dedicated to guaranteeing satisfaction to customers. * Follow up with and provide on-going service to existing customers. * Use all reasonable methods of prospecting for new-truck customers on a daily basis, either by telephone or by making calls to individuals and businesses outside the dealership. * Communicate with and provide service to all walk-in and call-in customers on assigned floor days. Determine each customer's vehicle needs by asking questions and listening. * Demonstrate trucks with customers (while maintaining a current valid driver's license and ability to drive and demonstrate all types of light trucks). * Notify sales manager of essential reconditioning needs for used trucks. Work with the service department and body shop to ensure that used vehicles are reconditioned as expected and on schedule. Fully disclose to customers or prospective customers that used trucks are sold by Midway without warranties, either express or implied, including implied warranties of fitness or merchantability. * Attend sales and training meetings * Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. * Maintain a prospect development system. * Continually study truck and equipment specifications to improve knowledge of product performance and application. Keep abreast of new products, features, accessories, etc., and their benefits to customers. * Know and understand equity and values and be able to explain depreciation to customer. * Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. * Prepare and turn into the New Light Truck Manager outside sales call reports, listing who was called, what units were quoted, and units available for sale, if applicable. * Write complete sales orders, secure deposits and accurately process paperwork in accordance with established dealership policies. Prepare purchaser statements. * Know and understand the federal, state and local laws which govern retail truck sales. * Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership service department. * Other tasks as assigned. Qualifications Previous Automotive Sales experience is a must, fleet/commercial sales experience preferred. High school diploma or the equivalent. Ability to read and comprehend instructions and information. Working knowledge of the major components of all makes of trucks. Valid driver's license. Professional personal appearance. Excellent communications skills. Ability to sell a minimum quota according to dealership standards. WORKING CONDITIONS: Will stand and move throughout the dealership facility for most of the shift. Will spend time outdoors showing vehicles to prospective customers. Will drive vehicles in traffic during test drives. Will climb into trucks for appraisals and test drives. Will lift up to 50 pounds occasionally. Evening, holiday and weekend work hours will be required. NOTE: This is not necessarily an exhaustive list of skills, duties, responsibilities, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).