Now Hiring - Wise Auto Group - Internet Sales Manager - Reno Harley-Davidson in Reno, NV

Full description of the position

Internet Sales Manager - Reno Harley-Davidson Location: Reno, NV Department: Sales Reports To: General Sales Manager / General Manager Compensation: Base + Commission (High earning potential) Position Summary: At Reno Harley-Davidson , the #1 dealership in the Wise Riders Owners Group, we're focused on dominating the market -- online and in-store. As Internet Sales Manager , you'll take control of all digital leads, ensuring every opportunity is worked with urgency, accuracy, and intent to close. You'll manage lead follow-up systems, engage customers across multiple platforms, and convert digital traffic into showroom traffic. If you're organized, driven, and know how to close deals over the phone and through digital tools -- this is your seat at the table. Key Responsibilities: * Manage all incoming internet leads, including website inquiries, third-party sources, chat, and social media messages. * Respond quickly and professionally to all leads with strong follow-up via phone, email, and text. * Set qualified appointments that result in showroom visits and sold units. * Track and report lead activity, conversion rates, and appointment outcomes daily. * Collaborate with sales management to ensure the floor team is prepared to receive digital appointments. * Maintain CRM accuracy and ensure consistent follow-up is completed on every lead for at least 90 days. * Continuously improve templates, responses, and word tracks to maximize engagement and conversion. * Assist in developing lead generation strategies, including working with marketing to ensure inventory is represented correctly online. What We Look For: * Proven experience in internet sales or BDC (automotive or powersports a major plus). * High-level communication and closing skills via phone, text, and email. * CRM mastery (DealerSocket or similar preferred). * Strong organizational skills and relentless follow-up habits. * Competitive mindset and a desire to win every opportunity. * Must be able to work weekends and peak event periods. * Motorcycle knowledge or passion is a plus. Performance Expectations: * Lead Response Time: Under 5 minutes * Appointments Set & Shown: Daily minimums based on lead count * Lead-to-Sale Conversion Rate: Target 10%+ * CRM Task Completion: 100% daily Why Join Reno Harley-Davidson? * Be the digital front line of the most recognized motorcycle brand in the world. * Work for a dealership that's invested in leads, marketing, and digital tools. * Enjoy high earning potential with real support from sales leadership. * Join a team where performance is expected, appreciated, and rewarded. Ready to Turn Leads Into Sales? Apply now and drive your future forward at Reno Harley-Davidson -- where every opportunity matters and every deal counts. STx5Hkkkc5