Now Hiring - Boutique Hotel in the beautiful Central Coast of California - Group Sales Manager in San Luis Obispo, CA

Full description of the position

Overview The Group Sales Manager successfully manages the group sales efforts in their designated markets, including corporate groups, agribusiness organizations, and California-based boards and associations. This position is responsible for developing new accounts, nurturing existing accounts, and the implementation of sales strategies so as to achieve all goals and maximize profits for the hotel while maintaining customer satisfaction. Duties * Yield potential group business with General Manager and Sales Department for rates and availability * Answers phones and qualifies leads, communicating in an articulate manner, using correct verbiage and avoiding slang * Responds promptly to all emails and voice-mails * Prepares weekly, monthly and quarterly reports * Follow-up on RFP's in a timely manner * Utilizes old group files to locate previous groups with potential rebooking opportunities * Creates proposals and contracts for group business * Conducts site tours for scheduled and non-scheduled prospects * Meets and greets all group contacts during their contracted programs * Prepares amenity request for all VIP clients * Utilizes ACT to log and track all proposed, tentative and closed group business as well as client correspondence and future follow-up * Attends appropriate meetings and events and maintains good rapport with area VCB's, Chambers of Commerce and other appropriate professional industry-related organizations * Attends trade shows as assigned by General Manager to generate new group business contacts and follows-up with contacts and leads that are generated * Ensures sales activities meet or exceed individual, team, revenue and other applicable goals outlined by General Manager * Assists with implementation of sales strategies which apply to designated market segment * Maintains schedule for new business solicitation calls, which are currently a minimum of one time per week, 1-hour each; schedule will be set depending on group needs * Attend Sales and Catering Department meetings * Attend hotel meetings and trainings to learn current hotel information * Comply fully and consistently with all the hotel conditions of employment and standards of uniform, grooming, and safety measures * Perform other tasks as assigned by manager * Meets with and maintains rapport with individuals and contacts to produce groups business, to include Room Sales, F & B Sales and Catering/Banquet Sales * Acts as a liaison with other department managers to facilitate services agreed upon by the sales office and prospective clients Additional Job Duties: * Able to work 40-55-hours per week as needed * Able to work weekends and holidays * Onsite work required * Some travel, approved by General Manager Requirements * Proven experience in direct sales, account management, or related fields. * Strong negotiation skills with a track record of closing deals successfully. * 2-5 years previous Hotel Group Sales experience preferred * Proficiency in Microsoft Word, Excel, and Outlook; previous experience with Maestro and ACT! preferred * Excellent customer service skills with the ability to build strong relationships. * Experience in hotel territory sales management is highly desirable. * Ability to manage a team effectively while fostering a collaborative environment. * Strong analytical skills to assess market trends and adjust strategies accordingly. * A proactive approach to upselling products and services within existing accounts. This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Job Type: Full-time Pay: $68,640.00 - $75,000.00 per year Benefits: * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Compensation Package: * Bonus opportunities Schedule: * No nights License/Certification: * Driver's License (Preferred) Ability to Commute: * San Luis Obispo, CA 93401 (Required) Ability to Relocate: * San Luis Obispo, CA 93401: Relocate before starting work (Required) Work Location: In person