Now Hiring - Del Toro Insurance - Professional Services Insurance Sales Agent/CSR in Doral, FL

Full description of the position

Job description Job Summary: We are looking for a Bilingual Call Center Agent (English/Spanish) to handle inbound and outbound calls, provide excellent customer service, and support our client's insurance needs. Responsibilities: * Respond to customer inquiries and provide accurate information in English and Spanish. * Assist clients with policy Sales, updates, billing inquiries, and claims. * Process payments and offer support for insurance products. * Resolve customer concerns with professionalism and efficiency. * Maintain accurate records of customer interactions. Qualifications * Fluent in both English and Spanish (Written and spoken) * Prior experience in a customer service or call center environment preferred. * Strong communication and problem-solving skills. * Ability to work in a fast-paced, team-oriented environment. * High school diploma or equivalent. Compensation & Benefits: * Competitive pay * Comprehensive training provided. * Opportunities for career growth. Schedule: We have alternate rotations, M-S 9AM-6PM and 10AM-7PM Job Type: Full-time Job Type: Full-time Pay: $16.00 - $19.00 per hour Supplemental Pay: * Bonus opportunities Work Location: In person