Now Hiring - Healthpointe Medical Group - Client Relations Specialist in Irwindale, CA

Full description of the position

SPECIFIC DUTIES AND RESPONSIBILITIES: Fun and exciting client representative position available Develop new business opportunities through fieldwork and sales networking Perform proactive telephone and field calls to established/assigned accounts including reviewing employer accounts. Reviewing level of Client satisfaction with center performance and staff services, inventorying employer supplies (authorization forms, wall posters, trinkets) Insures client protocols are kept current and accurate. Conduct lunch meetings Handle quality control issues in a timely response and professional manner. Report problems and client feedback to upper management for follow-up and resolution. Presenting our clinic to existing and prospective clients with tours and presentations of our services. Participate in quarterly sales meetings, special functions, and other company events. Converting previous customers to active accounts by overcoming objections. Maintenance calls to prospective accounts acquired through fieldwork and sales networking. Meet specific objectives & goals regarding client contact (maintenance calls as well as calls to prospective clients). Perform account maintenance by visiting and maintaining good communication with new and existing clients. Create personal client objectives and provide accountability to upper management on a weekly and monthly basis. Maintain knowledge of all company programs, services, and resources available to clients. Maintain an inventory of current marketing supplies and materials SCOPE: Approximately 40% of the work will be done in the office, the remainder is fieldwork. A basic understanding of the healthcare industry is required. REQUIREMENT: 2 or 4-year college degree or equivalent experience in a healthcare marketing related field Previous Customer Service/Sales experience Must have a professional appearance and above-average interpersonal skills Excellent verbal and written communication skills. Possess strong negotiating and customer service skills. Ability to use computer applications such as Word, Excel, and Outlook. Job Types: Full-time, Part-time Pay: From $21.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift People with a criminal record are encouraged to apply Work Location: In person