Now Hiring - Frank Darling - Fine Jewelry Sales Specialist in Washington, DC

Full description of the position

Frank Darling is an online female-founded fine jewelry brand making custom engagement rings more accessible than ever before. We've been featured in Vogue, WSJ, Bloomberg, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for a diamond jewelry sales specialist. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional that thrives in a fast-paced, hands-on environment with strong interpersonal skills. Key Duties and Responsibilities: * Respond quickly to inbound phone calls, chats, and emails. * Guide clients through the process of choosing a stone and finalizing the ring purchase. * Confidently provide feedback on diamonds clients select from our website. * Confidently provide real-time diamond recommendations while chatting over the phone or on the website. * Advise clients on the four c's * Advise clients on the differences between lab-grown diamonds, natural diamonds, and Moissanite * Advise clients on all aspects of ring selection, from prong thickness to band thickness, setting style, and wedding band selection * Empower clients to feel confident in their once-in-a-lifetime purchase * Meet sales goals and close sales efficiently * Show diamonds over video chat and in person and articulate the differences between different options * Work with the house gemologist to source, select, and present diamonds * Maintain and nurture client relationships as the main point of contact for all sales Requirements and Experience: * Strong knowledge of fine jewelry styles and trends * A keen eye for detail and a high level of empathy and professionalism * Ability to work proactively and think creatively to solve problems as they arise. * Organized and comfortable multitasking and juggling many client requests at once * 2+ years sales experience in jewelry or bridal * Extremely detail oriented * Excellent communication skills * GIA Degree a plus but not required Job Details: * Full time on site role located in DC * Office hours are 10AM to 6PM * Schedule: Thursday - Monday Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical and dental insurance kicks in on the first day of your 2nd month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge. * Performance Based Bonuses. Quarterly and annual bonuses for achieving sales targets. * Disability and Life insurance. 100% employer-paid. * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling. Job Type: Full-time Pay: From $60,000.00 per year Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Ability to Commute: * Washington, DC 20007 (Required) Ability to Relocate: * Washington, DC 20007: Relocate before starting work (Required) Work Location: In person