Now Hiring - Bari Ziperstein Studio - Professional Services Administrative Lead of Sales & Marketing in Sun Valley, CA

Full description of the position

About Us: BZIPPY is an established company specializing in the production of ceramic side tables, planters, and vases dedicated to delivering exceptional products and services to our interior design, retail, and consumer clients. Role Overview: The Administrative Lead of Sales & Marketing will oversee and coordinate administrative tasks that support sales and marketing initiatives. This role is pivotal in ensuring smooth operations, maintaining accurate records, and driving efficiencies across client management, sales logistics, marketing coordination, and customer service. Responsibilities: Administrative Oversight for Sales Operations: * Support sales leadership by maintaining accurate client databases, product catalogs, and sales reports. * Process orders from initial inquiries to order fulfillment, coordinating with internal teams to ensure smooth operations. * Handle email correspondence with clients, including order confirmations, updates, and logistics details. * Prepare and process estimates and invoices accurately across multiple platforms, ensuring timely data input. * Keep product information, terms, and conditions up to date for use in client-facing materials. Client Relationship Support: * Serve as the primary contact for client inquiries, communication, and customer service. * Provide helpful and timely customer service by answering questions, resolving issues, and assisting clients through the sales process. * Assist with overseeing client accounts, ensuring clear communication and regular updates. * Schedule and organize client meetings and studio tours, preparing materials to highlight products and services. Ecommerce Administration: * Ensure webstore listings, images, and descriptions are accurate and up to date. * Perform regular audits of website performance, providing actionable recommendations to improve conversion rates and engagement. * Input and manage data on platforms like WordPress, QuickBooks, Airtable, and Dropbox * Maintain accurate stockist lists, product tearsheets, and press materials for easy access and reference. Marketing Coordination and Support: * Help draft a marketing schedule in collaboration with team members, ensuring timely campaigns. * Design marketing assets using tools like Figma and Adobe Creative Suite for emails, social media, and digital platforms. * Keep the marketing calendar updated with deadlines and campaign details. * Create visually appealing marketing materials, including graphics, advertisements, and newsletters, following company branding. * Maintain and update in-situ and press pages, ensuring materials meet company standards. * Track and report on marketing performance metrics, providing insights for improvement. General Administrative Support: * Work closely with senior management to align administrative functions with company objectives and sales strategies. * Provide support for internal projects and initiatives as needed. * Identify areas for improving processes and share suggestions for greater efficiency. * Maintain and organize digital and physical files to ensure easy access to important information. * Track and restock office and studio supplies as needed to support daily operations. * Prepare documents, reports, or presentations as requested by Manager. * Coordinate scheduling and calendars for meetings, appointments, and project deadlines. * Respond to general inquiries and redirect them to appropriate team members when necessary. Required Skills and Abilities: * Experience: 3+ years in an administrative or support role within sales, marketing, or operations; familiarity with design or ceramics a plus. * Technical Proficiency: Expertise in Google Workspace, CRM software (e.g., Salesforce), and WordPress; familiarity with QuickBooks preferred. * Organizational Skills: Strong attention to detail, time management, and prioritization skills in fast-paced environments. * Communication: Excellent written and verbal communication skills with a client-focused mindset. * Adaptability: Resourceful problem-solver with the ability to handle multiple tasks and adapt to changing priorities. * Creative Tools: Experience with design platforms like Figma and Photoshop a plus. * Collaboration: Positive attitude fostering teamwork and a willingness to contribute to overall studio success. Application: Please submit a resume and cover letter in order to be considered. Job Type: Full-time Pay: From $28.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Evenings as needed * Monday to Friday Experience: * commercial furniture sales: 3 years (Required) Ability to Commute: * Sun Valley, CA 91352 (Required) Work Location: In person