Now Hiring - Mechanical Concepts, LLC. - Inside Sales Account Representative/Team Member in Shreveport, LA

Full description of the position

Inside Sales Account Representative/Team Member Job Description: As the account representative, your job is to plan, oversee and document all aspects of specific accounts. Account representative should have a solid background in business skills, organization, and time management. Responsibilities * Manage organization of all equipment sales orders and record information on order status reports. * Review all order information and identify necessary corrections. * Identifying, logging, and communicating most up to date product vendor shipping lead times. * Keep track of offsite inventory and schedule deliveries as necessary. * Keep up with ordering extended warranties and filing claims as necessary. * Keep track of serial numbers assigned to buildings and ship to locations. * Keep up with latest schedules and order dates and shift orders as needed. * Establish and maintain relationships with customer, vendors, and freight companies. * Follow up, communicate, and work closely with vendors and freight companies to finalize shipping dates and tracking information. * Record order tracking information on company database. * Resolve external customer's shipment concerns, questions and issues as they arise. * Coordinate with the Inside and Outside Sales departments on current status of equipment orders, shipment delays, and order corrections or deletions. * Keep track of Sales overflow inventory as well as GPS inventory including pulling and shipping units and making units are invoiced. * Provide Order Entry assistance to the Inside Sales department on an as needed basis. Requirements * Excellent client-facing and internal communication skills. * Excellent written and verbal communication skills. * Mandatory organizational skills including attention to detail and multi-tasking skills. * Must be proactive and capable of working autonomously, taking ownership of tasks from start to finish. * Good analytical skills to recognize and solve problems in a timely manner. * Understand certain HVAC technical language and vernacular. Benefits: * * Full time position/40 hours guaranteed each week * Paid bi-weekly/overtime as needed * Performance based incentive plan * 1 to 3 weeks of vacation per year as tenure increases * Additional PTO - 4 hours each month after 90 days' employment * Health insurance paid (employee or family) * Health insurance plan (eligibility after 90 day probationary period) includes long term disability coverage (60% of salary after 90 days) and $20,000 term life insurance paid 100% by company * 401K after 1 year with matching up to 4% of salary * 401K plan includes an optional profit-sharing contribution that has historically been funded 100% since we have had the plan