Now Hiring - Vinedresser Lawn and Landscape - Customer Service & Inside Sales Rep. - Landscaping Solutions in Wilmington, NC

Full description of the position

Customer Service & Inside Sales Representative Full-Time | On-Site | Wilmington, NCVinedresser Lawn & Landscape Looking to get out of the restaurant industry? This is a great opportunity for a waiter, waitress, or bartender who's ready for more consistent hours, better work-life balance, and long-term career growth. If you're great with people, quick on your feet, and thrive in a fast-paced environment -- you'll fit right in. Join a Company That Values Your Communication & Sales Skills! We're hiring a Customer Service & Inside Sales Rep who can confidently handle client communication, quote and schedule jobs, and help drive our business forward -- all while keeping things friendly, professional, and efficient. This role is a blend of customer service and sales, with commission opportunities tied directly to your performance. Commission & Pay: In addition to your base hourly pay, you'll earn 3% commission on everything you sell -- including mowing, fertilization and weed control, monthly bed maintenance, and landscaping services. Top customer service reps average $1,100 per week by consistently following up, quoting accurately, and closing sales with professionalism and care. What You'll Do: * Answer phones, respond to voicemails, texts, and emails * Enter and update lead and customer information in our CRM * Provide phone quotes for mowing, fertilization/weed control, and monthly bed maintenance * Follow up with leads from CallRail and schedule site visits or jobsWrite up estimates for our landscape estimators * Schedule approved jobs and keep the calendar running smoothly * Build rapport with clients, answer questions, and explain our services clearly * Handle customer complaints and issues with professionalism and care, ensuring a positive outcome * Support the sales team with tracking, follow-through, and customer updates What Success Looks Like: * Prompt, Friendly Communication: You're the voice clients trust. You make people feel heard and appreciated. * Reliable Scheduling: You stay ahead of conflicts and book efficiently, keeping crews moving and clients happy. * Follow-Through: You close loops, follow up, and make sure nothing falls through the cracks. * Detail-Oriented: You keep clean records and help keep our team aligned. * Always Learning: You're teachable and always improving your knowledge of landscaping and sales. * Calm Under Pressure: You listen well and handle challenges professionally, protecting the brand. * Team Player: You communicate well with the office, estimators, and management team. * Happy Clients, Happy Team: Your work leads to great reviews, repeat customers, and company growth. You 'll Thrive Here If You Have: * Excellent verbal and written communication skills * A talent for building trust and explaining services clearly * Motivation to meet sales goals and a willingness to learn * Strong organization and time management skills * A calm, friendly, and professional attitude * Sales experience (especially in lawn care, landscaping, or service-based industries) is a big plus Why Vinedresser? * Meaningful Work: Help homeowners create beautiful outdoor spaces * Great Team: Join a company that values collaboration, honesty, and professionalism * Supportive Environment: We provide training, structure, and leadership that helps you thrive Schedule: Monday - Friday, 8:00 AM to 5:00 PM (Some Saturdays) Ready to Grow With Us? Join a company where your work truly matters. Apply today and be part of something beautiful. Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Ability to Commute: * Wilmington, NC 28405 (Required) Ability to Relocate: * Wilmington, NC 28405: Relocate before starting work (Preferred) Work Location: In person