Now Hiring - WestRock Company - Professional Services Account Manager in Saltillo, MS

Full description of the position

Opportunity summary: As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers. Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met. * How you will impact Smurfit Westrock * Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service * Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer * Ensure the needs of customers are met while aligning to meet MD business objectives * Assist with budget development and management cross-functionally with Sales and Financial Managers * Develop understanding of customers' market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines * Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value * Complete and develop Opportunity Plans that are in support of and align with Corporate Account's Key Account Profiles (KAP's) * Review Opportunity Plans with VP Sales on a regular basis * Partner with production, manufacturing, and account team to ensure customer needs are properly communicated * What you need to succeed: * Bachelor's degree preferred * 2 to 3 years of experience in corrugated sales preferred * 5+ years of related experience in sales, project management, and/or technical training * Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry * Proven experience with packaging systems * Demonstrated sales competence and business acumen * Ability to provide clarity to complex problems and develop long-term solutions * Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels * Possess effective leadership qualities and insightful business judgment * Excellent computer skills including Word, Excel and PowerPoint * Excellent written and verbal communication skills * What we offer: * Corporate culture based on integrity, respect, accountability, and excellence. * Comprehensive training with numerous learning and development opportunities. * An attractive salary reflecting skills, competencies, and potential. * Benefits package includes medical, dental, vision, life insurance, 401k with match and more! * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.