Now Hiring - Embassy Suites Hotels - Hotel Sales Coordinator in Washington, DC

Full description of the position

* Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner. * Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed. * Coordination of all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer. * Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations. * Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner. * Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. * Work with sales personnel to achieve required sales team goals. * Have current knowledge of hotel rates, strategies, discounts and promotions. * Assist with completing any required sales reports. * Develop and effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area. * Assist hotel with implementing hotel specific selling strategies. * Promptly, the same day or by 10am the next business day, follows-up on all customers' needs and inquires in an efficient and expedient manner. * Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times. * Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel. * Display a neat, clean and business-like appearance at all times. * Creates monthly social hour calendar with the Director of Sales. * Assists the Sales department with monthly luncheons, client events, etc. * Conduct walk-in tours * Create gift bags for guest traces, VIP's, Hug's, etc. Keep supplies stocked and on hand. * Work with EBC on all group turnover and proper execution of the groups. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off * Tuition reimbursement * Vision insurance Schedule: * Day shift * Monday to Friday Ability to Commute: * Washington, DC 20003 (Preferred) Ability to Relocate: * Washington, DC 20003: Relocate before starting work (Preferred) Willingness to travel: * 25% (Preferred) Work Location: In person