Now Hiring - Apollo Retail Specialists - Remote Dealership Engagement Manager in Portland, OR

Full description of the position

At A Glance: Apollo Retail Services is seeking a dynamic, results-driven Dealer Engagement Manager - Automotive to represent SiriusXM as the primary point of contact for a portfolio of automotive dealerships. This phone-based position plays a critical role in supporting SiriusXM's dealership programs through strategic outreach, virtual training, and ongoing relationship management. This remote, phone-based role is responsible for promoting SiriusXM's automotive dealer programs, delivering training, analyzing dealership performance, and ensuring trial awareness across new and pre-owned vehicle sales. You'll act as a trusted partner to dealership staff, helping them fully integrate SiriusXM offerings into their sales and service processes. We're looking for a proactive self-starter who thrives on relationship- building, problem solving, and becoming an essential resource to dealer teams --all without stepping foot on the lot. Important Information: Responsibilities: * Serve as the primary contact for dealerships participating in SiriusXM's Dealer Programs and initiatives, providing ongoing support, program guidance, and proactive engagement to ensure successful execution and adoption. * Make regular outbound calls and handle inbound inquiries to support and engage dealerships. * Manage dealership enrollment into SiriusXM Dealer Programs by identifying eligible dealers, explaining program benefits and requirements, and ensuring accurate, timely submission of documentation. * Promote brand and trial awareness, helping dealers understand how SiriusXM enhances the customer experience. * Deliver virtual coaching and training sessions to dealership personnel about the SiriusXM product, technology features, customer engagement, and program value. * Monitor program participation and performance across a specified region or portfolio of dealerships, providing strategic support and optimization plans where needed. * Troubleshoot issues related to activation, data flow, compliance, or enrollment and escalate when necessary. * Required to utilize proprietary tools to log daily activity * High program enrollment and activation rates across assigned dealerships. * Strong virtual relationships built on consistency, accuracy, and value. * Increased engagement and improved performance metrics. * Accurate documentation and efficient issue resolution. * Proactive contributions to dealership success--without ever leaving your desk. * Requirements: * 2+ years of experience in phone-based sales, customer service, automotive sales, dealership account management, program coordination, field support, or another customer-facing role within the automotive industry * Excellent communication, presentation, and interpersonal skills--especially over the phone and via email--with the ability to project professionalism and influence a wide range of dealership stakeholders. * Proven ability to explain programs, train remotely, and influence dealer behavior while managing and prioritizing a portfolio of dealership accounts across a district or territory with strong attention to detail for handling documentation, program compliance, and follow-through. * Strong organizational and time management skills, with a self-motivated, execution-focused approach and the ability to thrive in fast-paced, independent environments * Proficiency in CRM systems, data tracking tools and Microsoft Office Suite (Excel, PowerPoint, Outlook) * Preferred: Familiarity with automotive dealership operations and DMS platforms * Pay: * $48,000 USD a year Perks: * Technology allowance $75 per month * Participation in healthcare benefits & 401K is available * Paid holidays, vacation and personal time off Overview: Ready to Make an Impact--By Phone? If you're passionate about automotive partnerships, virtual engagement, and empowering dealerships to succeed, Apollo Retail Services wants you on our team to represent SiriusXM. Help us drive results and deliver value--all from your home office. * Who is Apollo? At Apollo, we're on a mission to make retailers and brands look their best! Because simply put, when products look good, they sell more. * Our Culture Even though you will be employed by Apollo, you'll be part of the SiriusXM family, too! Our team is passionate about our mission and eager to complete their work on time and at the highest level of professionalism. We celebrate different backgrounds, experiences, and perspectives --encouraging everyone to grow within our company. We're hiring immediately! Interested? Cool. Apply now!