Now Hiring - Airline Hydraulics Corporation - Inside Sales Rep in North Kingstown, RI

Full description of the position

The Inside Sales Representative provides support for fluid power and/or automation and/or motion control products. This position is eligible for telecommuting after a successful training period. Certain criteria must be met to retain telecommuting status. The employee reports to the Inside Sales Manager. * Responsibilities: * Respond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone, and website * Assist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customer's requirements * Engage vendors to procure materials and expedite shipments * Prepare quotations, process orders and manage existing orders on the online platform first and foremost and internal business systems only when necessary * Work with all other departments to coordinate and assure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customer * Support, interact, and work in tandem with members of the outside sales team to build and retain customer relations * Make pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business system * Perform other related duties and assignments as directed by management and as listed in SOP * Requirements: * 4-year degree or equivalent work experience preferred * Previous experience in fluid power, industrial, or electrical distribution preferred * Knowledge of fluid power and/or automation and/or motion control products is strongly preferred * Demonstrated ability to understand technical concepts * Previous success in inside sales and/or experience in a technical support role is preferred * Experience in purchasing manufacturing or technical products is a plus * Excellent telephone personality with proven ability to maintain customer relationships * ERP, Epicor P21 and B2B experience is preferred * Highly proficient level of computer skills including MS Word, Excel, and Outlook * Excellent communication, organizational and interpersonal skills * Capable of handling multiple high-pressure tasks * Ability to work in a fast-paced and self-directed environment * Some occasional travel may be required for customer visits and training purposes * Benefits: * Medical/Dental/Vision/Disability effective first of the month after the hire date * PTO accrual begins upon hire * Referral bonuses * 100% employee-owned plus 401k with company match