Now Hiring - Harrington Insurance Agency - Customer Service Agent in Knoxville, TN

Job Description

Join Harrington Insurance Agency, a dedicated insurance provider deeply rooted in Knoxville, Tennessee. Our team thrives on creating a positive impact within our community and maintaining a strong local presence. We are committed to offering unparalleled client service and fostering meaningful connections with our policyholders.

As a Customer Service Agent, you will serve as the first point of contact for our clients, providing personalized assistance and ensuring a smooth and pleasant experience. Your role will involve handling inquiries, processing policy updates, and assisting our agents in the quoting process.

If you are enthusiastic about customer service, eager to be a part of a collaborative team, and motivated to contribute to a reputable insurance agency that values its local community, Harrington Insurance Agency is the perfect place for you. Come join our team today!

Salary: $20000.00 - $35000.00 per hour

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Office Cats

Client Assistance: Provide personalized service to clients, addressing inquiries, and resolving issues effectively.

Policy Support: Assist clients in understanding their insurance policies, making adjustments as needed.

Documentation: Maintain accurate records of client interactions and transactions.

Renewals and Updates: Assist clients in policy renewals, updates, and changes.

Claims Processing: Support clients through the claims process, providing guidance and information.

Obtaining quote information and preparing quotes.

Licensing: Tennessee Property & Casualty Insurance license

Previous Insurance Agency work experience preferred.Customer Focus: Strong customer service orientation with a desire to assist and support [please apply online] Skills: Excellent verbal and written communication skills to interact effectively with clients and team members.Detail-Oriented: Ability to pay close attention to details and ensure accuracy in all client interactions.Collaborative: Ability to work effectively in a team environment and collaborate with colleagues to deliver exceptional service.Professionalism: Maintain a professional demeanor and uphold ethical standards in all client interactions.