Now Hiring - Zomee - Professional Services Inside Sales Account Manager in Pompano Beach, FL

Benefits:

• Dental insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Responsibilities and Expectations:

Manage and call on new customers as well as maintain customer relationships within assigned territory serving as the customers internal advocate to ensure they receive the highest level of service and support

Provide immediate resolution when problems arise with a focus on rapid response time, proper expectation setting and conflict resolution Collaborate with Field Sales Reps and Strategic Account Managers to identify and assist in program opportunities and business immersion

• Build strong interdepartmental relationships to create effective avenues of efficiency for the customer

• Responsible for providing timely and accurate information to assigned focused accounts by phone, email and web regarding styles, inventory, pricing, backorders, discontinued items, shipping dates, specials, order status and return policy and procedures

Prepare and communicate quotes provide pricing structures to drive repetitive revenue growth Anticipate and resolve customer issues while providing an elite level of service

• Providing a consultative selling approach to create effective customer solutions

• Supply customers with new product information, samples and marketing materials to suggest apparel and hard goods solutions based on specific end user requirements

Account Manager must maintain an elevated level of customer service with a focus on quick response time to customer inquiries Account Manager must be skilled in multi tasking in all areas, including but not limited to phone calls, sales, emails, internal department navigation, marketing and web driven solutions.