Now Hiring - Western Neon - Professional Services Client Services Representative in Seattle, WA

Full description of the position

Western Neon specializes in illuminated signage, graphics, wayfinding, architectural elements, public art, and customs solutions for the built environment. Western Neon believes in hard work, dedication to craft and creative collaboration. We know that perfection is a journey, not a goal. In all our endeavors, we trust a concept, design, build process to deliver the best.

We are looking for a self-directed, hard-working Client Services Team Member who will be responsible for the successful outcome of short to long-term projects and be an effective liaison between clients and our company. The right candidate will help maintain and grow existing relationships with current clients as well as assist in bringing new clients on board. This candidate will work with the Western Neon team to provide clients with detail-oriented, end-to-end project management. The successful candidate will be a vital part of the Client Services team, owning every step it takes for a client to feel like their finished project is imbued with perfection.

Responsibilities:

• Responsible for managing the sales process from start to finish, including prospecting, qualifying leads, and converting leads to deals.
• Build and maintain relationships with clients, understanding their needs and offering appropriate solutions.
• Provide regular updates to clients and Western Neon departments on the progress of projects.
• Develop open and effective channels of communication with each client.
• Encourage revenue growth by inspiring past, current, or future clients to pursue new projects and services with Western Neon.
• Maintain clear communication and be the reliable point of contact with clients throughout entirety of project to facilitate a strong business relationship.
• Monitor and report on sales activities, project management status and sales performance metrics.
• Commit and invest time in personal development to grow expertise and industry knowledge

Qualifications and Skills:

• 3+ years' experience in sales role in sign industry or related field.
• 1+ years' experience in management position preferred.
• Bachelors degree in business preferred but not required.
• Strong verbal and written communication skills; role requires daily communication with client and team members.
• Requires organization, time management, attention to detail, and prioritization skills through all leads despite workload.
• Must be able to inspect design plans and documents for accuracy.
• Must be able to exchange accurate information at various levels demonstrating the ability to build consensus for decision-making.
• Must demonstrate ability to meet deadlines on time and budget.
• Fabrication and Construction knowledge preferred.
• MS software skills required, familiarity with Adobe Suite preferred.
• Smartsheet experience a bonus.

Job Type: Full Time - In shop and in the field

Monday - Friday

Pay: $40,000 a year + Commission 8% (Estimated goal $330,000yr = $26,400.00)

• Benefits Medical, Dental, Vision, Life
• Holiday (with additional paid holidays days off), Sick pay, Vacation pay.
• 401K with 4% company match

We look forward to hearing from you!

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Sales: 2 years (Required)

Work Location: In person