Now Hiring - Swahili Coast - Professional Services Retail and Sales Operations Manager in Wilmington, NC

Full description of the position

A job that makes a difference!

Swahili Coast is a growing North Carolina based company working in partnership with artisan co-operatives in East Africa. We have store locations in downtown Wilmington and in downtown Asheville, as well as offices and fulfillment in downtown Wilmington. You can learn about our company by visiting our website at [please apply online] are hiring a Retail and Sales Operations Manager for an immediate start. We are open to both full and part time candidates, and can adjust job responsibilities accordingly.

We are looking for candidates that are sales oriented, with excellent communication and sales skills, as well as comfort with organization and implementing systems for other staff members. We are seeking team members ready to tell the story of our partner co-operatives in East Africa and their ethically made products! Retail or sales experience is required to be considered for this position, with a strong preference for experience in fashion/gift/boutique environments. If you have management experience, all the better!

Some perks to the job:

• Flexible scheduling (you'd be writing your own schedule!)
• Leadership opportunities in a growing company
• Commission in addition to salary or hourly wage
• A job that makes a real difference in the lives of awesome East African Artisans!

Basic Responsibilities:

• In-store retail sales
• Scheduling for the retail store
• Maintaining store inventory through inventory requests to our warehouse
• Maintaining an accurate point of sale system
• Supporting staff training
• Merchandising the store

Potential Additional Responsibilities:

• Wholesale account sales and relationship management
• Retail management for additional store locations
• Event planning and execution
• Marketing via email and social media
• Hiring/training new staff members

We are a company built on fair trade principles that does direct trade with our artisan partners in Tanzania and Kenya. Successful candidates will have communication skills to tell our brand story, and sales skills to close sales.

Starting wage is dependent on experience/responsibilities, but we are open to both salaried and hourly pay, with additional commission. Some of our staff members average over $20/hr with strong sales. We're flexible and we're growing, and we'd love to work with folks who want to grow with us.

Interested applicants should send their resume and introduction letter.

Swahili Coast is an equal opportunity employer.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 20 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 1 year

Weekly day range:

• Weekends as needed

Application Question(s):

• Why are you interested in a job with Swahili Coast?
• What experience and skills make you a good manager?

Experience:

• Customer Service: 3 years (Preferred)

Work Location: In person