Now Hiring - Massage Envy - Professional Services Wellness Consultant and Sales Associate in Monroeville, PA

Full description of the position

Are you looking for an ENGAGING and FULFILLING position in a SUPPORTIVE environment with exciting Growth Opportunities?!

If so, this position is for YOU!

At Massage Envy Monroeville, we are looking for individuals who are customer service oriented and possess a passion for the beauty and wellness industry!

Massage Envy is a leading provider of Massage and Skin Care services and is on the cutting edge of developing and offering clients the newest and most effective beauty and wellness treatments!

WHAT WE'LL ACCOMPLISH TOGETHER

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience.

As a Wellness and Sales Consultant at Massage Envy Monroeville, essential responsibilities revolve around providing excellent services to members and guests. These include:

• Answering phone calls.
• Setting and checking members and guests in and out for appointments.
• Greeting members and guests upon arrival.
• Promoting the Wellness Program.
• Re-engaging inactive members.
• Keeping management apprised of member concerns and following managers policies, procedures and direction.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Upholding the Massage Envy brands core values of optimism, gratitude, excellence, consistency and empathy.
• Staying updated on retail products and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Providing support for the spa by maintaining a clean environment.
• Explaining the benefits of regular body care (massage, stretch and skin care) to clients.
• Helping to grow the business by creating relationships with clients and providing exceptional customer service skills.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

• Benefits that help you take care of you including employer-paid healthcare, matching 401(k), and paid time off for Full Time employees. Also includes Free or discounted services and retail product.
• A healthy compensation plan that rewards your hard work with Hourly PLUS Commission.
• A dynamic, energizing environment where you're consistently challenged, never bored.
• Training to help you grow and refine your sales and customer service skills.

WHAT IT TAKES TO SUCCEED

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

• Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
• People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isnt the easy thing).

Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

• Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
• Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
• Great teammates who can work well with other in a fun and fast-paced environment.
• Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you!

Job Types: Full-time, Part-time

Experience:

• Sales: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Job Types: Full-time, Part-time, Commission Application Questions You have requested that Indeed ask candidates the following questions:

• How many years of Sales experience do you have?
• What is the highest level of education you have completed?
• Are you able to work in Monroeville, PA?
• Which shifts are you available to work?

Additional Compensation:

• Commission
• Bonuses
• Store Discounts

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Flexible schedule
• Parental leave
• Professional development assistance

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Aggressive-- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Job Types: Part-time, Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 20 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Monroeville, PA 15146: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person