Now Hiring - Power-Sonic Corporation - Professional Services Sales Director in Verdi, NV

Full description of the position

COMPANY OVERVIEW

Founded in 1974, CONCISE International, a leading sheet metal fabricator, has nearly 40 years of excellence in delivering precision metal solutions. With a solid client roster that includes Fortune 500 companies and entrepreneurial ventures alike, CONCISE International takes pride in its reputation for providing custom services. Specializing in precision metal fabrication, we are dedicated to producing high-quality, close-tolerance products for a range of industries. Even though not geographically limited, most of our customers are currently in Nogales, Mexico, and north of the border in Southern Arizona. The goal is to strengthen our position in our local market and grow beyond. As we continue to expand our market presence, we are seeking a dynamic and experienced Sales Manager to join our team and lead our sales efforts to new heights.

JOB DESCRIPTION

As the Sales Director at CONCISE International, you will play a pivotal role in driving the growth of our sales division. You will lead a team of sales professionals, overseeing the development and implementation of strategic sales initiatives to expand our customer base and increase revenue. Working closely with key stakeholders, you will contribute to the overall business strategy, providing insights and recommendations to further strengthen our market position. This role demands a results-oriented individual with proven sales leadership experience, a deep understanding of the sheet metal fabrication industry, and the ability to cultivate strong client relationships. If you are a strategic thinker with a passion for driving sales success in a dynamic and technically advanced environment, we invite you to join our team at CONCISE, LLC.

POSITION SUMMARY

The ideal candidate for the Sales Director role at CONCISE International will be a strategic thinker capable of identifying business opportunities that align with our capabilities and strengths. In this position, you will play a crucial role in managing the customer service team, fostering its growth, and allocating resources as necessary to ensure top-notch customer service and sales support. Your responsibilities will extend to overseeing and driving project initiatives from conception through implementation, while concurrently serving as a commercial representative for high-profile customers.

As the Sales Director, you will collaborate closely with our engineering team to ensure the successful delivery of features and projects within set timelines. Working in tandem with operations, supply chain, marketing, and support teams, you will gain a comprehensive understanding of customer needs. Your keen eye for problem-solving will be instrumental in identifying and resolving issues to deliver tangible benefits.

The successful candidate will embody energy and enthusiasm for both customers and products, taking pride in contributing to a team motivated by excellence and growth. Working in an open and fast-paced environment, a "can-do" attitude is a must. Effective direct customer communications, proficiency in Microsoft Office, hands-on skills, and a willingness to travel when required are essential attributes for success in this dynamic role. If you are driven by a passion for delivering exceptional customer experiences and contributing to the success of a growth-oriented team, we encourage you to apply for this exciting opportunity at CONCISE International.

SUMMARY OF RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS

Strategic Business Development:

• Identify and pursue new business opportunities in alignment with the company's sheet metal fabrication capabilities.
• Develop and implement strategic plans to expand the customer base and achieve sales targets.
• Lead efforts to diversify and strengthen market presence, with a focus on both local and broader markets.

Team Leadership and Development:

• Manage and lead the commercial, customer service, and after-sales teams.
• Foster a positive and collaborative team culture, providing guidance and support to team members.
• Develop the skills and expertise of the team through training programs and mentorship.

Customer Service Management:

• Oversee the customer service team to ensure the delivery of exceptional service to clients.
• Develop and maintain relationships with key clients, acting as a point of escalation for customer concerns and inquiries.
• Implement strategies to enhance customer satisfaction and loyalty.

Sales Support:

• Provide support to the sales team by assisting in the development of sales strategies and tactics.
• Collaborate with the sales team to prepare and present proposals to potential clients.
• Ensure effective communication and coordination between the sales, engineering, and production teams.

Project Management:

• Manage and drive project initiatives from conception to implementation, acting as a liaison between clients and internal teams.
• Work closely with the engineering team to ensure that project deliverables meet customer expectations in terms of quality and timelines.
• Act as a commercial representative for high-profile customers, addressing their needs and concerns.

Cross-functional Collaboration:

• Collaborate with operations, supply chain, marketing, and support teams to gain insights into customer needs and market trends.
• Work closely with the engineering team to align product features with customer requirements.
• Identify and address challenges in collaboration with different departments to improve overall customer satisfaction.

Problem Solving and Continuous Improvement:

• Proactively identify and solve problems related to customer service, sales, and project management.
• Implement continuous improvement initiatives to enhance efficiency and effectiveness in the sales and customer service processes.

Communication and Reporting:

• Maintain clear and open communication channels with team members, clients, and internal stakeholders.
• Provide regular reports on sales performance, customer service metrics, and project status to senior management.

Hands-on Engagement:

• Engage directly with customers to understand their needs and address any concerns or issues.
• Utilize hands-on skills to assess project requirements and provide practical insights to the team.

Travel:

• Be willing to travel as needed to meet with clients, attend industry events, and address customer concerns.

EXPERIENCE WILL INCLUDE

• Proven track record of successful sales leadership in a sheet metal fabrication or related manufacturing industry.
• Demonstrated ability to develop and execute strategic sales plans to achieve and exceed revenue targets.
• In-depth knowledge of the sheet metal fabrication industry, including processes such as forming, punching, laser cutting, and assembly.
• Experience in electrical assembly and finished good sales and distribution as a service is a plus.
• Familiarity with industry trends, materials, and technologies.
• Strong experience collaborating with different departments, including operations, supply chain, engineering, and marketing, to achieve common business objectives.
• Track record of proactively identifying and solving problems related to customer service, sales, and project management.
• Demonstrated ability to build and maintain strong client relationships, acting as a trusted advisor to high-profile customers.
• Excellent communication skills, both verbal and written.
• Ability to effectively communicate complex technical information to a diverse audience.
• Practical experience and hands-on skills in assessing project requirements and providing practical insights to the team.
• Management experience including a strong ability to prioritize, plan, organize and execute.
• Working in a technical or engineering environment
• Strong strategic and analytical skills
• Experience in relationship management including strong customer service orientation.
• Hands-on skills proficient with hand tools and electrical wiring standards to know the difference between good and bad workmanship.
• Meets and/or exceeds mutually agreed upon sales goals and objectives.
• Practices honesty and integrity in communication to customers.
• Always presents a professional image to all stakeholders of the business.
• Assumes additional responsibilities as requested.

MINIMUM REQUIREMENTS

Any combination of education and experience in project management a customer-facing role with the required skill and knowledge for successful performance in company growth.

• Bilingual Fluent in both English and Spanish, adeptly navigating the intricacies of business in both languages.
• Bachelors degree, preferably, Engineering or Business, from an accredited college or university.
• Five+ years of professional experience as a Sales Manager and/or any background in the sheet metal fabrication industry, including processes such as forming, punching, laser cutting, and assembly

The ideal candidate for this position will bring a blend of sales leadership, customer service management, project management, industry knowledge, and the ability to collaborate cross-functionally. They should have a proven history of success in a similar role within the sheet metal fabrication or related manufacturing sector.

CONCISE via Power Sonic offers a competitive compensation package including health, dental, vision benefits for you and your family, 401(k), vacation and holiday pay.

The posted salary is based solely on the base salary, and for the Sales Manager position, commission will be paid in addition to the base salary.

Working for CONCISE means joining a dynamic and innovative team in the field of sheet metal fabrication. At CONCISE, we take pride in our role as a leading precision metal fabricator, specializing in high-quality, close-tolerance products for various industries. Joining our team means being part of an environment that values collaboration, innovation, and a dedication to exceeding customer expectations.

WORKING FOR US INVOLVES:

• Commitment to Excellence: We strive for excellence in everything we do, from delivering top-notch customer service to producing precision metal products that meet the highest standards.
• Innovation and Technology: Embrace the opportunity to work with cutting-edge technology and diverse, advanced equipment, contributing to our continuous pursuit of innovation in sheet metal fabrication.
• Client-Centric Approach: Join a team that is committed to building and maintaining strong relationships with clients. Your role will involve understanding and addressing customer needs to ensure satisfaction and loyalty.
• Collaborative Culture: Experience a collaborative work culture where your ideas are valued, and teamwork is encouraged. We believe in working together to achieve common goals and foster professional development.
• Opportunities for Growth: CONCISE is dedicated to expanding its market presence. Working with us means having the chance to grow both professionally and personally as we embark on new initiatives and projects.
• Open and Fast-Paced Environment: Be part of a workplace that values openness and thrives in a fast-paced environment. Adaptability and a "can-do" attitude are key attributes we appreciate in our team members.

Diversity: Enjoy the diversity that comes with serving a broad range of industries and clients. CONCISE is committed to fostering an inclusive workplace where different perspectives are celebrated.

Working for CONCISE is more than just a job; it's an opportunity to contribute to a company with a rich history and a future focused on growth, innovation, and excellence in sheet metal fabrication. Join us and be part of a team that shapes the future of precision metal solutions.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person