Now Hiring - Dillard's, Inc. - Retail Sales Sales Department Manager in Baton Rouge, LA

Full description of the position

About us

Dillard's, Inc. is a large business in Baton Rouge, LA. We are professional, agile and fast-paced.

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities

Dillard's is a stable, high fashion retailer with growth opportunities for those looking for an exciting retail career.

Our Sales Manager is responsible for attaining the established sales, gross margin, staffing, credit, and inventory goals for the assigned area. A Sales Manager must recruit, coach, and supervise all associates assigned to the area, including reviewing job performance, addressing disciplinary concerns, and motivating all associates to achieve established sales goals.

A Sales Manager directs all activities in the assigned area including merchandising, staffing, price changes, inventory control and upkeep such as merchandise recovery, housekeeping, and dressing room maintenance if applicable.

A Sales Manager is responsible for communicating with buying staff to develop merchandise selections that meet the needs of the customer.

A Sales Manager participates in all store opening/closing procedures, assists with associate and/or customer concerns, and any other duties assigned or apparent that are necessary for business operations.

Core Management Responsibilities:

To participate in the selection of a high-performance team. To maintain a high-performance team through educating, coaching, motivating, and appraising performance. To set, communicate, and monitor your teams productivity and service goals, monitor associate productivity and service levels, and provide ongoing feedback.

To manage the teams schedule within budgeted hours and based on business needs. To assign sales support associates day-to-day tasks and direct their work. To exercise independent judgment in the hiring, promoting, assignment, and compensation of your team, and in conjunction with the Store Manager and Assistant Store Manager to effectively recommend such action. To recommend and administer discipline up to and including discharge, in coordination with the Store Manager and Assistant Store Manager.

Responsibilities also include serving as your teams leader by modeling and instructing all sales support functions and achieving the highest level of service indicators. It is the responsibility of this position to perform other related work, tasks, or duties as assigned by the Store Manager and Assistant Store Manager. This list of job responsibilities is not exhaustive. Refer to the responsibilities, requirements, and physical demands listed below.

Job Requirements: - High School diploma or equivalent experience - Outstanding customer service and communication skills - Ability to build positive and productive relationships with clients, management, and team - Exhibits sound business judgement and agility - Demonstrates leadership ability; proven ability to manage, develop, and motivate others while driving company objectives - Prior selling, customer service, and leadership experience required - Superior time management skills - Highly motivated and results-oriented - High attention to detail and organizational ability - Computer savvy Physical Demands: - Regular attendance is required with the ability to work overtime as needed - Must be able to stand for lengthy and continuous periods totaling up to 8 hours per day - Must be able to lift up to 15 lbs. on a regular basis - Must be able to bend, stoop, squat, and stretch to stock and retrieve merchandise - Requires ability to operate a computer terminal, as well as grasping, writing, standing, sitting, walking, repetitive motions, bending, listening, hearing, speaking, and visual activity - Talking and Hearing occur continuously in the process of interacting with employees and customers - Vision occurs continuously in the process of merchandising and interaction with customers - Requires manual dexterity to perform product demonstrations with customers - Requires a level of personal hygiene conducive to close personal contact with customers - This list of physical demands is not exhaustive. Other physical activities may be necessary depending on the specific tasks to be accomplished

Job Type: Full-time

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 10 years
• 5 years

Shift:

• 10 hour shift
• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Weekends as needed

Work Location: In person