Now Hiring - Premier Lighting, LLC - Sales Assistant - Lighting Showroom in Tucson, AZ

SALES ASSISTANT LIGHTING SHOWROOM

General Purpose

The Sales Assistant provides sales and administrative support in the retail showroom to Sales Representatives, and to Customers as needed.

Essential Duties

• Answer phones and direct callers to appropriate Sales Representative or department
• Take accurate and complete messages as needed
• Greet customers as they arrive and assist them, or direct them to a Sales Representative, as appropriate
• Check voicemail daily and route messages as appropriate per company policy
• Call customers when orders are ready and file paperwork per company policy
• Coordinate customer pick-ups with warehouse personnel; direct customers to warehouse with proper paperwork
• Assist Sales Representatives as requested
• Process basic customer data and sales information in computer system
• Track Sales Order status in ITE computer system
• Process returns to stock, and process parts order through the RGA department
• Process Sales Orders cancellations, and coordinate with Purchasing if item is already on PO
• Update all Sales Representatives and other personnel with all status information
• Assist Store Supervisor with weekly bank deposits
• Gather office supply order requests
• Assist in maintaining appearance of showroom, cleanliness and tidiness of all work areas

Education and Experience

• Proficiency in English
• Skilled in use of Microsoft Office Suite, including Outlook
• Experience in retail sales operations; lighting experience a strong plus
• High School Diploma required

Key Competencies

• Superior customer service attitude and skills
• Highly self-motivated
• High degree of accuracy and attention to detail
• Proficiency in data entry
• Ability to understand product information and inventory procedures
• Excellent verbal and written communication skills
• Strong personal organizational skills
• Ability to participate as a team member

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