Now Hiring - Tapecon - Business Development Manager in Buffalo, NY

Hybrid Remote Position

Tapecon is a dynamic and innovative manufacturing company focused on value-added services and customized solutions for our B2B clients. We specialize in functional printing & material converting manufacturing processes within tight tolerance and regulated environments. With a commitment to excellence, we deliver cutting-edge products and services that continue to raise the bar in our industry. As we continue to expand our market presence, we are seeking a results-driven technical Business Development Manager to join our team and drive revenue growth through strategic sales initiatives.

ESSENTIAL FUNCTIONS

New Business Acquisition:

• Identify and prospect potential clients through market research, networking, and targeted outreach efforts.
• Collaborate with the marketing team to develop targeted campaigns and materials that effectively communicate the value proposition of our services.

Sales Strategy Development:

• Develop and execute a strategic sales plan to achieve revenue forecasts and expand market share with target accounts.
• Work closely with the marketing & leadership teams to align sales strategies with overall marketing initiatives and messaging.

Custom Solutions Positioning:

• Gain a clear understanding of all specifications and expectations of RFQs or product development projects and communicate to the Tapecon Operations team.
• Stay abreast on industry technologies and trends along with manufacturing capabilities to be a subject matter expert for prospective customers.
• Effectively communicate the unique value proposition of our custom solutions to clients, collaborating with our engineering and manufacturing teams to ensure consistency in service offerings.

Deal Closing:

• Lead negotiations and close deals with both new and existing clients, ensuring mutually beneficial agreements.
• Collaborate with customer support teams to ensure a smooth transition post-sale

Market Analysis:

• Stay abreast of industry trends, competitor activities, and market conditions to identify opportunities for growth and innovation.
• Provide regular updates on market dynamics and competitor insights to the leadership team, collaborating with the marketing team to refine strategies as needed.
• Lead regular client Progress & Benefit Reviews with our top customers to assess progress, highlight benefits, and strengthen & expand customer relationships.

Customer Relationship Management:

• Nurture and strengthen relationships with existing clients, understanding their evolving needs and ensuring satisfaction with our products and services.
• Collaborate cross-functionally with internal teams, including marketing and customer support, to address client requirements and resolve any issues promptly. Ensure proper hand-off of issue solving to customer support teams.

KEY PERFORMANCE INDICATORS

• Year over year quota achievement aligned with corporate goals
• Target account growth and acquisitions
• Positive book to bill ratios
• Increased Customer Satisfaction and Net Promoter Scores
• Quarterly Business Reviews with entire Customer Buying Team
• Creation of customer-specific playbooks/plans
• Positive customer engagement scores

EDUCATION AND EXPERIENCE

• Bachelors degree in Business, Marketing, or Engineering or equivalent experience in the industry
• 3 or more years of technical B2B sales experience
• Strong understanding of value-added services and customized solutions.
• Excellent negotiation and communication skills.
• Demonstrated ability to meet and exceed sales targets.
• Strategic thinking with the ability to identify and pursue new business opportunities.

KNOWLEDGE, SKILLS, and ABILITIES

• Ability to demonstrate Tapecons Core Values
• Results-driven and self-motivated
• Technical aptitude
• Excellent interpersonal and relationship-building skills
• Ability to thrive in a dynamic and fast-paced environment
• Analytical mindset with strong problem-solving abilities
• Team player with a collaborative approach
• Comfortable and able to travel via air, train, or boat
• Comfortable working in a virtual environment (i.e. Microsoft Teams, Zoom)

Total compensation:

The base salary range reflects the potential compensation for this position. Salary will vary based on factors including experience. Additionally, this role offers variable pay tied to achieving sales targets.

The range listed is just one component of the total compensation package for employees. Other rewards include 401K plan with employer match, competitive Paid Time Off package, medical insurance, comprehensive ancillary benefit offerings, and more.