Now Hiring - Levy and Associates, LLC - Legal Debt Collector / Legal Account Manager in Columbus, OH

Full description of the position

Levy & Associates, LLC is hiring LEGAL ACCOUNT
MANAGERS!

Join our law firm today:

• Hourly rate + monthly bonus/contest opportunity!

• No required late nights or weekends!
• Benefit eligible after 90 days!

We are looking for DEBT COLLECTORS / LEGAL ACCOUNT MANAGERS who are self-motivated and possess a customer-friendly attitude along with a willingness to learn. If you believe you have the communication skills and the desire and ability to succeed in debt collections SUBMIT YOUR RESUME TODAY!

Principle Responsibilities of a DEBT COLLECTOR / LEGAL ACCOUNT MANAGER:

• Handle incoming and make outgoing calls and work with consumers in an effort to resolve unpaid debts.
• Utilize effective negotiation and active listening skills in working with consumers.
• Effectively communicate with consumers in a professional, respectful manner.
• Assess situations quickly and create solutions.
• Thoroughly, accurately and efficiently update each account/file reviewed.
• Utilize effective skip-tracing techniques to locate consumer contact information.
• Meet established production goals including dollars collected and call quality scores.
• Demonstrate compliance with all applicable federal, state and local laws and regulations applicable to the collection industry.
• Adhere to company policies and procedures.
• Perform other duties as assigned by management.

Qualifications of a DEBT COLLECTOR / LEGAL ACCOUNT MANAGER:

• High School Diploma or General Education Development (GED) Certificate.
• Basic computer and math skills.
• Basic typing/keyboard skills.
• Excellent verbal and written communication skills.
• Ability to work in a fast paced environment where changes to procedures are common.
• Goal oriented, self-motivated and dependable.
• Ability to maintain confidentiality.
• Previous collections/customer service call center experience is helpful.

Physical Environment:

• Occasionally lift and/or move up to 25 pounds.
• Ability to sit or remain sedentary for entire work shift
• Ability to talk and listen utilizing a headset/phone for entire work shift.
• Ability to type on a computer for entire work shift

Levy & Associates, LLC is an Equal Employment Opportunity Employer.

Levy & Associates, LLC participates in E-Verify.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Application Question(s):

• What is your desired pay rate?
• What is the highest earned education?
• Do you have any previous experience working in collections ?

Education:

• High school or equivalent (Required)

Work Location: In person