Now Hiring - Brooks Insurance Group, Inc. - Personal Lines Customer Service Representative in Sarasota, FL

Full description of the position

Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Assist customers with inquiries, concerns, and requests regarding products and services
- Resolve customer complaints or issues in a professional and timely manner
- Maintain a high level of product knowledge to effectively answer customer questions
- Assist agents with trailing documents, including signed applications, inspections, photos, prior declarations pages, etc.
- Utilize management system to document customer interactions and update customer profiles.

- Flexibility to perform other tasks as they arise.

- Obtain and process payments and processing endorsements; make mortgagee changes,

- Great attention to detail and follow-up is vital

Requirements:
- Insurance Customer Service 440 License preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities with a focus on finding solutions for customers
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
- Proficient computer skills

If you meet the qualifications listed above and are interested in this opportunity, please submit your resume for consideration. We look forward to hearing from you!

Job Type: Full-time

Pay: Up to $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Sarasota, FL 34231: Relocate before starting work (Required)

Work Location: In person