Now Hiring - Child Care Resource Network - Professional Services Compliance and Business Development Specialist in Buffalo, NY

Full description of the position

Who We Are:

CCRN's mission is to promote quality, affordable, accessible care and learning for all children by supporting and empowering families, caregivers, education professionals, and employers. We are a family-friendly agency, supporting our employees and their families with excellent benefits and a commitment to making CCRN a great place to work for everyone.

How CCRN Supports Our Employees:

• Babies at Work program to support new parents and their babies
• Access to Shared Company vehicles, to minimize wear and tear or mileage on your personal vehicle
• Generous PTO that begins accruing immediately upon employment
• 16 days of paid holiday pay, including a floating holiday
• Competitive Health insurance
• Discounted Dental and Eyeglass coverage
• Trainings, Professional Memberships, and Professional Development Classes paid for by CCRN to help your professional growth!

Summary:

The Compliance and Business Development Specialist is responsible for providing intensive technical assistance, support and training on OCFS Grant applications and compliance. This position is also responsible for developing business relationships with referred clients.

Essential Duties and Responsibilities:

Responsibilities are listed in descending order, starting with those anticipated to require the greatest percentage of your time.

1. Responsible for learning about the business grants and application processes available through OCFS.

2. Conducts outreach, webinar/trainings to child care programs on OCFS grants, including some evening and weekend sessions to ensure greatest reach.

3. Assists child care programs with all steps in preparing and submission to the grant process.

4. Understands best practices for child care businesses and aids child care businesses to follow best practices.

5. Review child care program grant applications, provides feedback, and assists in ensuring compliance with grant application requirements.

6. Provides technical assistance and training to support the business practices of child care programs.

7. Accesses the OCFS grant management system, Salesforce, to review the status of applications and assists with issues.

8. Calls all providers in the services area to ensure understanding of available grants.

9. Provides one-on-one and or small group assistance and onsite visits for programs who need individualized support.

10. Promotes or conducts business trainings for the quarterly training calendar thorough the service delivery area.

11. Works collaboratively with OCFS with changes to the grant process.

12. In partnership with the Coordinator of Child Care Supply and Referral, will assist in the creation, implementation, and evaluation of an annual Child Care Supply and Referral work plan, counsel referral clients who are seeking child care, and provide outreach presentations to providers, community partners and other employers to promote services of CCRN while seeking to establish and strengthen partnerships and collaborations. As an identified Business Specialist, time will be spent specifically on outreach and support designed to promote child care business success.

What you will bring to this role:

1. Bachelors Degree in Business or related field with one year experience in administrative support and customer service; or Associate Degree in Business or related field and three years of experience.

2. Willingness to travel in Erie County

3. Knowledge of early care and education.

4. General knowledge of Child Care Facility System (CCFS) and Empire State Child Care Match preferred

5. Efficient keyboarding, phone etiquette and filing skills.

6. Ability to organize, prioritize, pay attention to detail and effectively handle multiple tasks and projects.

7. Excellent human relation skills as well as the ability to communicate, orally and in writing, with a wide range of people including the current predominant linguistic, racial and ethnic populations of Erie County.

8. Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.

9. Ability to carry out assignments without direct supervision.

10. Multilingual in English and Spanish or other languages that would support servicing our customers, a plus.

Certificates, Licenses, Registrations:

Valid NYS drivers license required.

Job Type: Full-time

Pay: $17.50 - $19.12 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Day shift

Work Location: In person